Retail management, sales manager, merchandise receiving, deliveries

Angela Batten

Yawkey, WV *****

***************@*****.***

+1-304-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Office Manager

Eagle surveying-Charleston, WV

March 2021 to Present

Sales Manager

Rent-A-Center-South Charleston, WV

August 2013 to March 2019

• Assisted customers in store as well as online with starting new rental agreements. Received and processed account payments, Made collection and sales calls. Assisted customers in filling out rental applications, reviewed and approved or denied rental applications. Drove box truck and cargo van for customer home deliveries of furniture, appliances, electronics, exc. As well as weekly route collections,returns, and repossessions on past due accounts. Loaded and unloaded box trucks for customer deliveries or returns. Received deliveries of furniture,appliances, electronics, exc. Which involved unloading of heavy, and large inventory items. Created weekly employee schedules, handled call offs, prepared and transported daily bank deposits. Ran daily operations reports. Held weekly employee meetings to review weekly sales and credit goals and numbers. Received many awards for first place in monthly regional sales contest. Filled out service orders, made home visits to customers for service problems. Scheduled customer service visits. Assisted customers in finding the best product for their needs. Sold cellular/smart phones which involved setting up service, trouble shooting technical issues for customers, teaching the device functions to customers. Was responsible for the product factory resets and clearing of all customers personal information and accounts from returned or previously rented electronics . Created sales leads for sale events and contest. Exc. Store Manager

Prima Marketing LLC-Charleston, WV

January 2005 to August 2013

Store Manager

Go-Mart, Inc.-Institute, WV

April 1998 to January 2005

Education

High school diploma in N/A

South Charleston High School - South Charleston, WV 1994 to 1995

Skills

• Sales Management (10+ years)

• Salesforce

• Business Development

• Account Management (10+ years)

• Product demos

• Outside sales

• B2B sales

• Microsoft Word

• Management (10+ years)

• Microsoft Outlook

• Supervising experience (10+ years)

• Leadership (10+ years)

• Retail management (10+ years)

• Team management (10+ years)

• Store management (10+ years)

• Recruiting (10+ years)

• Cold Calling

• Accounts Payable

• Inside Sales

• Box Truck

• Delivery Driver Experience

• Merchandising

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