Customer Service Medical Assistant

Angely Reyes

Orlando, FL *****

************@****.***

+1-407-***-****

Bilingual able to speak read and write in both english and spanish. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Insurance Advocate

HealthFund Solutions-Orlando, FL

December 2021 to Present

• Helping patients understand their insurance coverage.

• Documenting patient medical conditions to find out if we are able to sponsor them.

• Once approved finding a plan and explaining their coverage plan.

• Answer any questions and explaining to patient the sponsorship program.

• Made average of 80-100 calls a day.

Customer Service Representative, Maximus

Maximus-Kissimmee, FL

June 2020 to December 2021

Inbound and outbound calling working from home

• Assisted customers with questions

• Handled emails, inbound calls, and outbound calls

• Booked appointments

Medical Assistant Supervisor

INTEGRATIVE HEALTH-Kissimmee, FL

March 2017 to March 2020

• Performed in-office procedures

• Provided patient care

• Obtained patient vitals

• Performed blood draws

• Triaged patients

• Responsible for scheduling patients for appointments

• Assisted with insurance verification

• Responsible for back office duties

• Ordered labs

Executive Assistant

Coherent Staffing Solutions-Orlando, FL

February 2009 to March 2017

• Schedule meetings

• Answer emails request

• Excel and Microsoft

• Answer phones to any questions concern

• Call customers for follow up appointments

• Order supplies for office use

Customer Service Supervisor

Connexions-Orlando, FL

January 2005 to February 2009

• Inbound and outbound calls

• Schedule pickups deliveries

• Solve customers accounts problems

• Handle 20 people in my team schedule

• Call companies to follow up with fed ex accounts

• made average of 100-150 calls a day.

Education

Associate in Medical assistant

Florida Career College-Miami - Orlando, FL

August 2016 to March 2017

Skills

• Microsoft Office

• Microsoft Word

• Scheduling

• Microsoft Excel

• Excel

• Receptionist

• Powerpoint

• Phlebotomy

• CPR

• Vital Signs

• EMR

• Medical Records

• Medical Terminology

• coding

• Experience Administering Injections

• Patient Care

• Medical Office Experience

• Laboratory Experience

• Triage

• Medical Scheduling

• Medical Imaging

• Computer Skills

• Insurance Verification

• ICD-10

• HIPAA

• Medical Coding

• English

• Expert

• Spanish

• Expert

Contact this candidate