Residential & Light Commercial HVAC Technician

S OF EXPERIENCE:

Residential HVAC Diagnostic

Repair Quote Orientated

Maint. Agreement Sign-Ups

IAQ Assessments & Bundles

Timely Diagnostics & Repairs

Electrical / Mechanical Safety

SPECIALIZED TRAINING:

Goal Orientated HVAC Residential Service Technician & Residential HVAC Comfort Advisor with more than 12yrs

Experience. Universal Refrigerant Certificate 507*********, Nexstar Front Line Training Completed, Titan Application

Experienced, Mini-Split Diagnostic Maintenance Repair and Light Commercial Package Unit Repair Maintenance. Daily,

Weekly, Monthly & Yearly Revenue Goal Planning & Execution, Driving Safety and Health/ Energy Vitality Minded.

EMPLOYMENT HISTORY:

Jan22 - Feb23- Residential & Light Commercial HVAC, Neil Harris Service Experts, OVPK, Ks

Declined employment from LBA Services 2.5 months into the orientation period. Declined employment from Reddi

Services 2 weeks into the orientation period. Hired by Neil Harris at the start of April and generated more revenue than

all other Technicians with 3.5 months less time served in the year before leaving in mid February due to inadequately

trained Technicians and inadequate Sales Representatives.

Reliable Mainter %

PSC Motors & EC Moto

Heat Pump Diag & Repair —

Listening/ Positive Attitude

HVAC System Installation

Revenue Goal Planning

Customer Trust & Satisfaction

Duct System Analysis & Upgrades

Refrig, LP & Nat Gas Leak Detection

Evap, Compressor & Txv Repairs

Exhaust Analysis / Cracked H.E.

WiFi Thermostats & Zoning

Sept19 - Jan22- Residential & Light Commercial HVAC, Hamilton HVAC & Electric, Merriam, Ks

During 2020, remained at home collecting unemployment due to the pandemic. Starting in Feb 2021, began helping

Two Past Co-Workers who obtained their Mechanical DM Licenses needing help to keep business flow moving doing

service calls & new system sales.

May14 - Sept1s- Residential & Light Commercial HVAC, Santa Fe Air, Heating & Solar, Gardner, Ks

Excellent communications skills capable of saving long term customers from (other) HVAC competitors and superb at

converting new (or regular) customers into Maintenance Agreement Customers by finding the win-win. Team orientated

Technician knowing the importance of setting goals, obtaining excellent customer online reviews, preventing co-worker

animosity, preventing customer dissatisfaction, being on time and working in a timely and/or productive, revenue-

generating motivated manner.

Dec12 - Feb14- Residential Heating & Air Conditioning, Total Comfort Heating & Cooling, Merriam, Ks

Service Technician, Installer and Commission Sales Comfort Advisor specializing in High Efficient Equipment Service,

Maintenance, Installation and New Equipment (Amana/Goodman) Sales including complete Residential & Light

Commercial Duct Systems.

May08 - Aug12- installer & Service Technician, Beebe Heating & Air, Lenexa, Ks

installation and repair of residential & light commercial (Lennox, Amana/Goodman) HVAC units, split refrigeration

systems, various 60-95% efficient LP & natural gas furnaces, sheet metal fabrication, and full duct system installs

including auto damper control zoning systems.

EDUCATION AND TRAINING:

2022 Nexstar Repair Technician Training, Titan Application Training & Experience, LBA Services, Merriam, Ks

2021 Universal Refrigerant License, Titan Application Training & Experience, JCCC, Overland Park, Ks

2016-19 Amer. Standard (Trane) Certifications, In-House HVAC Sys. Financing Training, O'Conner, Lenexa,Ks

2016 Service, Comfort Advisor & Sales Training At George Brazil's SBE Training Class, Phoenix, AZ

2008-15 Type 2 Residential Refrig License, Goodman/Amana, York & Lennox Certifications For 80-95% Efficient LP &

Natural Gas Furnaces & High Effic. AC Systems, Instant Water Heater Installation Certification, KCP&L Cool

Home Certified, Daiken Mini-Split Installation Certification, and In-House HVAC System Financing Training

2001-08 Numerous GE, EMD, RCL, DPU Training Classes, RR Safety Training, and RR Operating Procedures, UPRR

1998 Honda & OMC Outboard Engine Overhaul Schools, Sacramento, CA

1997 Gauge Calibration School, Yokosuka Naval Station, Yokosuka, Japan

1994-95 Advanced Electrical Auxiliary (EM 'C') School, Naval Training Center, Great Lakes, IL

1994 Electrical Safety, Motors, Generators, Electronics & Power Distribution, Naval Training Center, Great Lakes, IL

1993 16 Credit Hours, Comp101, College Algebra, Electrical & Electronic Fundamentals, Dos 5.0 Comp, KONE

1993 National Honor Society High School Graduate, 3.47GPA, Turner High School, Kansas City, Ks

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