Customer Service Representative

Jeff T Grahek

Cartersville GA ***** ***- ***-**** ******@*****.***. ww.linkedin.com/in/jeff-grahek-417b3612

Ovg

Supervisor operations pos inventory tracking,sales,customer service

Braves Miracle Field OVG

Lowes 07/23 customer service

03/23/current hospitality food beverage service

Supervisor

Beals outlet 07/2022 10/2022

Pos customer service, counting registers before closing store, merchandising, price changes recovery, receiving, stocking, handling unknown items, broken items to price keep store neat clean m constantly recover items in won't place or on floor.

Objective

To obtain a position where I can use my skills and abilities in a progressive and challenging environment. not enough hours applied for full time, worked part time,and be transparent. v easy

Peachtree Express hospitality sales customer service, closed cleaned,pos cash handling

Beals Outlet

Supervisor

07/2022-0928/2022

08/2019-01/2020

Sales Customer Service Representative PT

hospitality industry

cash handling. POS. opening and closing procedures.

Jiffy Lube Lucor

Assistant Manager

Volunteer- Work Hope House 06/23

day shelter for the homeless

Area Manager Genesis Janitorial Services 2018

Manage 6/22 Home Depot stores janitorial staff. Hire, train, walk store w manager for issues once a month and adjust

VP OF OPERATIONS GREENLEAF 2011-2018

Responsible for planning, directing, and coordinating operations in support of company growth

Successfully manage daily operations of personnel, purchasing, administration, and other departments

Responsible for overseeing manufacturing and sales

Responsible for monitoring revenue margins for worker productivity, develop guidelines for personnel evaluations, staff advancement and recruitment procedures

DISTRICT MANAGER J.G. INTERIOR RETAIL FURNITURE 2005-2012

·Act as a liaison between the headquarters and the area branches by making regular visits and interacting with management

·Coordinate with, report and make recommendations to senior management in order to grow market share, improve customer experience and drive growth

·Ensure that each branch delivers value and excellent to the clients

·Ensure that all projects are executed profitably and in compliance to standard business practices

ASSISTANT STORE MANAGER J.G. INTERIOR RETAIL FURNITURE 2001_2005

●Train store staff by reviewing and revising orientation to products and sales training materials

●Promote sales by demonstrating merchandise and products to customers

●Prepare sales and customer relations reports by analyzing and categorizing sales information, identifying and investigating customer complaints and service suggestions

●Maintain inventory by checking merchandise to determine inventory levels, anticipating customer demand

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SOUTHEAST WAREHOUSE DIRECTOR PCFS, PROVIDENT BANK 2000-2003

●Responsible for recruiting, developing and training new sales professionals

●Responsible for handling conflict resolution with underwriting, processing and funding of loans in pipeline

●Actively increased funding from $8million to $21 million in less than 1 year

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·*Home INN LLC

· 1998-2005

· * Property Management 2011 properties.

·Leasing movein/oy inspections. resolve client issues untimely manor.asset improvement .

·vendor management.

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·Home INN LLC

·1997/2003

·Regional Operations 587 units, sfr multi m family mobile home parks

·SKILLS:

·Area Manager

·First Tennessee Bank

·03 1997, 0802003

·performed record turnaround w bank prev $750k per month $4.9mm per month in less than 1 year continued to build client base better service better turn time on files only complete file where sent to underwriting,

· increDED FUNDING RATION FROM 37%TO OVER 68% W CHANGE OF PROCEDURE.

Management

Personal

IT and business process

Strong leadership

Risk management

Vendor management

Creative problem solver

Time management

Project management

Microsoft Office

Property management

Call center

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