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Resume:
Roberta Mupo
WFH DATA ENTRY/CLERICAL POSITION
Selden, NY 11784
***********@*****.***
I'm looking to work from home as a data entry/clerical/multi-line operator anything in the clerical field. I have over 30 years experience in this line of work and available to work any shifts 24/7 days, nights, weekends, and or holidays immediately. I have a complete office set-up with all necessary office equipment to enable me to do all my job duties.
I also had my own Accounting firm for 23 years but between a divorce/health issues I had to give it up, so I definitely know how to do everything when it comes to the public as well as any problems that should arise whether between the customer or the client. I do have many years experience in Sales along with over 15 years in ADP payroll.
Thank You, Roberta J Mupo
Authorized to work in the US for any employer
Work Experience
online data entry operator Survey Junkie - Long Island, NY January 1994 to Present
Taking surveys online being totally honest, trustworthy and available 24/7 and they do check if your being honest by different listings.
Ride Share Operator Lyft Inc. - Bay Shore, NY August 2019 to March 2020
Coordinated requests from customers to be picked up and dropped off to their destinations of choice on a scheduled time of delivery. Safety being the number one priority of this position. Good driving record a necessity, politeness to the customer and able to operate websites for directions of pickups/dropoffs. Always made the customer comfortable along with free bottles of water, unopened snacks with freshly cleaned plastic wrapped blankets. Constantly got requests from my riders to always request me as there driver due to safety, personality and safety. But it goes through a queue which you can't request a special driver.
Owner/Accountant
RJ's Accounting Services - Center Moriches, NY June 1987 to November 2014
I owned my own accounting firm for almost 23 years which was very successful but unfortunately ended while going through a divorce and medical issues. I had huge business accounts all the way down to individual clients. I learned all the ends and outs of being in business for yourself with dealing with the public as well as employees, some very good others not so good. So I was responsible for everything
from when I opened the door in the morning till when I closed the door in the evening including much multi hours.
WFH Data Entry Specialist CPW Mailing Inc. - Ronkonkoma, NY June 1999 to August 2012
Entered college students information on the schooling they were going to, set up there dorm information. Kept score of all there activities, grades, attendance all which had to be done on a strict time limit with 100% accuracy both in alphabetical and numerical. It was an excellent job and I was always relied on for doing extra work but unfortunately they closed down and moved away.
Education
Certification in Medical Billing & Coding Suffolk County Community College - Brentwood, NY September 2004 to June 2006
Associate's degree in Accounting/Business
Ohio Business Institute - Sandusky, OH September 1982 to June 1986
Skills
•Medical Management/Business Owner (10+ years)
•Data entry (10+ years)
•Microsoft Excel (5 years)
•Microsoft Office (5 years)
•Computer skills (10+ years)
•Typing (10+ years)
•Payroll (10+ years)
•Customer service (10+ years)
•Upselling
•Negotiation
•Benefits administration
•Technical support
•Databases
Awards
Data Entry Operator/Manager
March 1982
I took a receptionist/data entry driver at GMB Sales back in the late 1980’s after working there for approximately 4 months a managerial position came up somebody was retiring. Everyone at the job site was so excited about this upcoming position. I mean some of these operators had been working there for many many years and this was the very first time a position to come up and everyone was all saying how they deserved the managerial position. I didn’t apply for the position because I was only there a short time. The ex-Manager caught me one day and told me to apply for the position you that I learned all the ropes already and I did go to college and got my accounting degree.
Well I took the priors advice b applied and believe it or not I got the position. I truly believe half the office up front were all very generous. They wouldn’t even look at me.
I also worked for the Internal Revenue Service back in the 80’s in which me along with 4 other workers had a highly confidential position in the Brooklyn I. R, S,. They picked us 4 operators over 150 operators but they insisted we are very responsible and will live in Manhad commute back and forth to Brooklyn starting this Monday and will be continued for a 6 month special highly airtight and you are the one we are looking for.
I worked for a company "GMB Sales" an electronics company, when I was hired for them in 1982 as a Data Entry Operator with many other operators. There was a posting for a Manager position becoming available for the warehouse with approximately 35 employees.
All the operators applied for the position and with me being the newest person to join the company (4 months) while others worked there 5-10 years I got the Managerial position. So many of the other
operators were so upset with me and constantly stated you just started working here. I did everything including helping customers at the counter, got a grasp on the job rules in which I was helping others that had years experience. It took quite a long time for the operators to begin talking to me again, but I told them I didn't make myself Manager I was promoted by the upper Supervisory Management.
Certifications and Licenses
Medical Billing and Coding Certification
June 2004 to Present
Medical Billing/Coding
September 2004 to Present
Assessments
Basic attention to detail — Completed
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Work style: Conscientiousness — Familiar
July 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Familiar
Data entry: Attention to detail — Familiar
July 2021
Maintaining data integrity by detecting errors Full results: Familiar
Call center customer service — Familiar
July 2021
Demonstrating customer service skills in a call center setting Full results: Familiar
Verbal communication — Proficient
September 2021
Speaking clearly, correctly, and concisely Full results: Proficient
Typing — Completed
July 2021
Transcribing text
Full results: Completed
Advanced attention to detail — Completed
September 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Social media — Completed
July 2021
Knowledge of popular social media platforms, features, and functions Full results: Completed
Filing & organization — Completed
February 2021
Arranging and managing information or materials using a set of rules Full results: Completed
Customer service fit — Familiar
March 2021
Measures the traits that are important for high-quality customer service. Full results: Familiar
Data entry: Attention to detail — Familiar
February 2022
Maintaining data integrity by detecting errors Full results: Familiar
Written communication (advanced) — Completed
July 2021
Advanced application of best practices for writing, including grammar, style, clarity, and brevity Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
While I was working my own Accounting Firm I also did the side work from home as a data entry operator.
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