Data Entry Quality Control
Resume:
EDMOND MCCAIN
Washington, DC 20032
*******@*****.***
PROFESSIONAL SUMMARY
Over fourteen years of experience in litigation support; high volume document production; managing projects; supervising and training employees; and proficient in various types of copying, bindery and labeling equipment.
FIELDS OF COMPETENCE
Facilities Coordination
Reprographics
Management
Carpentry
Quality Control
Personnel Training
Data Entry
Web Research
EXPERIENCE
Sure Reliance Towing, Washington, DC November 2018 – Present
Tow Truck Driver
Transport disabled and illegally parked vehicles.
Tow vehicles in a quick and safe manner
Ability to navigate through narrow residential streets
Update database and produce detailed oriented summaries to the dispatcher
Effectively communicate information to other employees
Communicate effectively with clients
Sullivan & Cromwell, LLP, Washington, DC January 2007 – November 2018
Facilities Coordinator
Assisted in overseeing the maintenance of office suites and conference rooms; assured optimal functioning of building systems including HVAC, electrical, plumbing, carpentry, painting, flooring, office and cubical arrangement. Provided courteous and efficient service to both staff and vendors; maintained the safety of staff by providing a hazard free and clean work environment; and maintained the appearance of conference rooms, meeting spaces and office suites.
Maintained janitorial service, furniture moves & repairs, pest control, repair contracts for plumbing, HVAC, electrical, security, and general building maintenance
Coordinated space planning and tracked the occupancy of office, cubicles and conference rooms
Supervised vendors regarding repairs and maintenance
Oversaw the fire and emergency evacuation plans
Maintained the upkeep of office suites and conference rooms
Assisted in the supervision of build out/expansion projects
Ability to multi-task, met deadlines and completed projects in a timely manner
Demonstrated initiative and proactive thinking
Coordinated office moves
Set-up conference rooms including audio/visual equipment and furniture configuration
Assisted with reception coverage and visitor check-in
Effectively communicated with manager and vendors
Sullivan & Cromwell, LLP, Washington, DC March 2005 – January 2007
Machine Operator
Maintained customer satisfaction through the performance and maintenance of reprographic equipment; established maintenance processes and procedures; maintained routine upkeep of equipment; assisted end-users in basic functionality of equipment; maintained activity logs; and restock inventory.
Completed mass numbers of reprographics requests according to specification
Assisted attorneys, legal assistances and secretaries with copying for filings
Processed high volumes of incoming and outgoing mail
Multi-tasked in a time sensitive and deadline driven work environment
Operated finishing equipment (3-hole drills, bindery, cutter, etc.)
Provided additional support and service as needed
Merrill Corporation, Washington, DC October 2003 – March 2005
Document Service Representative
Delivered exceptional customer service to the client; distributed mail; provided copying service, hospitality; conference room set-ups; and reception assistance.
Operated various photocopier machines
Operated binding equipment
Performed quality control within the center
Managed incoming and outgoing faxes
Processed high volumes of incoming and outgoing mail
Provided reception and hospitality service
Answered routine questions
Stocked and maintained inventory
Set-up conference rooms for meetings
Performed other duties as assigned
RCI Group, Washington, DC March 1998 – October 2000
Shift Supervisor
Provided technical and operational leadership to the team consisting of technicians; ensured the highest levels of outgoing product quality were achieved; ensured the group was processing requests within time constraints; and maintained a high level of performance.
Trained new employees on policies and procedures
Coordinated workflow, prioritized requests and delegated duties
Monitored workflow to ensure jobs were completed efficiently, accurately and within deadlines
Handled sensitive and/or confidential documents and information
Communicated with manager and clients on requests
Performed other related work as assigned
Court House Copy, Washington, DC October 1997 – March 1998
Reproduction Technician
Provided copying and binding services for clients and staff and performed routine services on office equipment.
Processed large numbers of reprographics requests
Quality checked work before, during, and after each production request
Operated finishing equipment (3-hole drills, bindery, laminating, folder, cutter, etc.)
Stocked and maintained copiers with paper and toner
Handled sensitive and/or confidential documents
Routed incoming faxes
Troubleshot basic equipment problems and/or placed service calls when needed
Litigation Reprographic Service (L.R.S.), Washington, DC October 1994 – October 1997
Reproduction Technician
Provided copying and binding services of printed materials.
Processed large numbers of reprographics requests for black/white and color photocopies
Bind, cut, and/or assemble reprographics requests as necessary
Quality checked work before, during, and after each production request
Routed incoming faxes
Stocked and maintained copiers with paper and toner
Troubleshot basic equipment problems and/or placed service calls when needed
Handled sensitive and/or confidential documents
Maintained and ordered office supplies
EDUCATION
Ballou Senior High School, Washington, DC June 1986
Diploma
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