Customer Service High School
Resume:
LAUREN
SAMANTHA
PEREZ
ROMERO
*****************@*****.**
m
Fort Wayne, IN 46845
Bold Profile
Proven delivery expert with a track record of enhancing customer satisfaction and increasing sales revenue at Camflor San Jose Cca. Leveraged GPS technology and route management for efficient deliveries, demonstrating exceptional attention to detail and a positive attitude. Excelled in safe driving and teamwork, contributing to a seamless logistics process.
PROFESSIONAL SUMMARY
SKILLS
• Positive Attitude
• Customer Service
• Valid Driver's License
• Teamwork and Collaboration
• Safe Driving
• Punctual and Reliable
• Attention to Detail
• Loading and unloading
• Clean Driving Record
• Route Management
• Safe Driving Record
• Heavy Lifting
• Order picking and processing
La Joya Community High School
Avondale, AZ • 07/2009
High School Diploma
EDUCATION
Lippert Components - Shipping Manager
Fort Wayne, IN • 07/2022 - 08/2024
Camflor San Jose Cca - Deliver Driver
02/2017 - 02/2021
WORK HISTORY
• Pulled, verified, and packaged items for shipment. Prepared shipping documents and invoices, processed payments, and fielded client questions.
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Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
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Reduced order errors with thorough quality control checks before dispatching shipments.
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Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
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Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
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Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
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Lead team of Number employees packaging, palletizing and shipping up to Number boxes per day.
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Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
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• Delivered packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes.
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Improved customer satisfaction by ensuring timely and accurate deliveries of products.
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Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
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• Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
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Loaded truck and properly secured items to prevent damage for deliveries.
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Worked scheduled hours as required and took on available shifts during holidays and busy periods.
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Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
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• Verified accuracy of all deliveries against order forms. Maintained strong relationships with clients through proactive communication and personalized service.
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Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
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Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
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Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
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Loaded and unloaded various delivery vehicles with correct order and balancing.
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Drove truck in urban and rural areas to expertly make high volume of deliveries.
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Spanish
Full Professional
English
Full Professional
LANGUAGES
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