Business Development Manager
Resume:
MD RAFIQUL ISLAM
Highly motivated and dedicated professional seeking challenging positions in Sales, Marketing, Business Development, Supply Chain, and Tendering Business in Bangladesh and abroad. Strong background in ICT companies and currently serving as a Consultancy Manager in a leading ICT Distribution Company. Brings strategic thinking and results-oriented leadership to drive business success. Skilled in developing and executing business plans to maximize profitability, streamline operations, and ensure compliance with industry regulations. Recognized for ability to motivate and optimize staff performance. Versatile Managing Director experienced in all levels of organizational management. Excels in developing partnerships, overseeing personnel, and creating tactical plans to achieve strategic goals. Proven problem-solver and strong leader committed to enhancing operational efficiency and reducing costs. Independent decision-making skills and sound judgment consistently contribute to company success.
Skills
Sales Leadership
Strategic Planning
Operations Management
Staff Management
Business Administration
Client Relationships
Business Development
Mentoring and training
Sales Leadership
Work History
Oct 2018 -
Current
Managing Director & CEO
FAUNA INFOTECH LIMITED, Dhaka
Managing Director & CEO
Address Dhaka, Bangladesh, 1203
Phone 88-017**-******
E-mail ******@*****.***
WWW https://bold.pro/my/mdrafiqul-
islam-241*********/223r
https://www.linkedin.com/in/md-
rafiqul-islam-joytu
Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
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Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
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Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
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Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
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Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
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Expanded market presence through successful negotiation of key partnerships and acquisitions.
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Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
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Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
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Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
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Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
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Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
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Promoted a culture of continuous learning by investing in employee development programs and resources.
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Strengthened stakeholder relationships, providing regular updates and managing expectations through effective communication strategies.
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Optimized operational efficiencies, streamlining processes through introduction of cutting-edge technology.
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Drove company revenue growth, orchestrating effective sales and marketing strategy that targeted untapped markets.
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Boosted company market share by leading strategic partnerships and negotiations with key industry players.
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Directed company's sustainability initiative, resulting in recognition as industry leader in environmental responsibility.
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Elevated brand recognition on global scale by executing comprehensive digital marketing campaign.
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Enhanced customer satisfaction and loyalty by developing and implementing comprehensive customer service excellence program.
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Championed adoption of remote work technologies, ensuring business continuity and employee wellbeing during challenging times.
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Feb 2017 -
Sep 2018
Head of Project & Corporate Sales
INTERNATIONAL OFFICE MACHINES LIMITED, Dhaka
• Government Project Searching & Creating New Project Always Communicate with Project Director & Inspire to push our products Line
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• Direct Supervision to my team as a Team Leader
• Pushing Technical Spec to the TEC or IT People
• Prepare Tender Documents & Check Finally by own hand though PPR-2008
• Prepared e-GP Online Tender Document & Check Finally by own hand Prepared Online Tender Document for Bangladesh Bank & Other Individuals
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• New Products Introducing & Develop in to the Market
• Making Comparison statement of related products
• Prepared Bill-Challan & Collect payment from the project Communicate with our concern Product Manager for upcoming new Project
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Build up relationship with the Government Organizational Executives for pushing new project
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• Managing any critical situation in the way of running project Have a lot of Products knowledge on ICT Sector Specially in Bangladeshi Market
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• Prepare Sales Funnel make Report for Every Month
• Trained & Trips out team members as Trainer
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations. Skilled at working independently and collaboratively in a team environment.
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• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines. Assisted with day-to-day operations, working efficiently and productively with all team members.
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• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend, and holiday shifts. Demonstrated respect, friendliness and willingness to help wherever needed.
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• Strengthened communication skills through regular interactions with others.
• Paid attention to detail while completing assignments.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Organized and detail-oriented with a strong work ethic. Learned and adapted quickly to new technology and software applications.
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Resolved problems, improved operations and provided exceptional service.
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Proved successful working within tight deadlines and a fast-paced environment.
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Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
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Participated in team projects, demonstrating an ability to work collaboratively and effectively.
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Feb 2015 -
Jan 2017
Manager, Corporate Sales
GLOBAL BRAND PRIVATE LIMITED, Dhanmondi
• Government Project Searching & Creating New Project
• Always Communicate with Project Director & Inspire to work with me
• Direct Supervision to my team as a Team Leader
• Work in to Spec Level with the Project Engineer
• Prepared Tender Documents & Check Finally by own hand
• Prepared e-GP Online Tender Document & Check Finally by own hand Prepared Online Tender Document for Bangladesh Bank & Other Individuals
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• New Products introducing in to the Market
• Making Comparison statement of related products
• Prepared Bill-Challan & Collect payment from the project Communicate with our concern Product Manager for knowing new Products information
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Build up relationship with the Government Organization for creating new project
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• Managing any critical situation in the way of running project Have a lot of Products knowledge on ICT Sector Specially in Bangladeshi Market
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• Prepare Sales Funnel make Report for Every Month Build up relationship with the Government Organization for creating new project
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Championed a positive, results-driven culture within the corporate sales team, fostering an environment of collaboration and ongoing professional growth.
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Managed a high-performing team of sales professionals, providing ongoing training and support to maximize performance.
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Delivered engaging product demonstrations at trade shows and conferences, generating significant leads for follow-up by the sales team.
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Feb 2012 -
Jan 2015
Business Manager
Computer Source Limited, Dhaka
Communicated with customers and vendors positively with particular attention to problem resolution.
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Executed business plans to further strengthen and maximize territory sales and profits.
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Anticipated financial impact from operational issues and worked with leadership to develop solutions.
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Mentored junior staff members, helping them grow professionally and contribute more effectively to the team's goals.
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Build up relationship with the Government Organization for creating new project
Managing any critical situation in the way of running project Have a lot of Products knowledge on ICT Sector Specially in Bangladeshi Market
Prepare Sales Funnel for Every Month
Report submission to my concern boss, Daily, Weekly, Monthly, Quarterly, Half yearly & Yearly
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Feb 2010 -
Jan 2012
Business Development Manager
UNIQUE BUSINESS SYSTEMS, Banani, Dhaka
• Prepared Marketing & Sales plan for individuals and for the team
• Direct monitoring sales & marketing updates on IT products with Software
• New Products introducing & setup target Market
• Prepared Tender Documents & Check Finally by own hand
• Supply Chain Management, International Export Marketing Making Report on Monthly, Quarterly, Half Yearly & Yearly for taking management decision
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• Maintaining the Channel / Dealer / reseller Sales
• Leadership quality and interpersonal communication skill
• Explore new business opportunities & customer development
• Look after all the branches sales & Promotion
• Direct Report to the Managing Director & Vice President of the Company
• Generated new business with marketing initiatives and strategic plans. Reached out to potential customers via telephone, email, and in-person inquiries.
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Negotiated and closed long-term agreements with new clients in assigned territory.
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Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
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Oct 2006 -
Jan 2010
Asst. Manager Sales
FLORA LIMITED, Dhaka
• Creating New Project and searching new Corporate clients
• Always Communicate with Project Director & Others Corporate Clients
• Direct Supervision to my team as a Team Sub-Leader
• Work in to Spec Level with the Project Engineer
• Prepared Tender Documents & Submission finally
• Prepare Sales Funnel Every year
• New Products introducing & setup target Market
• Making Comparison statement of related products
• Maintaining the Channel / Dealer / reseller Sales
• Prepared Bill-Challan & Collect payment from the project Build up relationship with the Government Organization for creating new project
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• Managing any critical situation in the way of running project Have a good Product knowledge on ICT Sector Specially in Bangladeshi Market
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Report submission to my concern boss, Daily, Weekly, Monthly, Quarterly, Half yearly & Yearly
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Established a strong rapport with vendors and suppliers, negotiating favorable terms that resulted in cost savings for the organization.
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Assisted in coordinating special events or promotions to increase store visibility within the local market and drive foot traffic during peak shopping periods.
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Consistently exceeded individual sales targets by employing persuasive communication skills and expert product knowledge when interacting with customers.
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Apr 2004 -
Oct 2006
Sales Executive
FLORA SYSTEMS, Gulshan -02
• Direct Sales to the customer
• Data collection from market on sales call
• Train up concern employees
• Build up relationship between honorable customer & Company
• Bank to bank tour for marketing with make seminar
• Communicate with the pre visiting client by phone & E-mail Achieved sales goals and service targets by cultivating and securing new customer relationships.
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Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
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Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
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Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
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Jan 2002 -
Mar 2004
Marketing Officer
UNIX NETWORK-JSR, Jessore
• Direct Marketing door to door
• Direct sales to the customer
• Support to customer after sales
• Report to MD daily
• Communicate with the pre visiting client by phone & E-mail Coordinated appointments and meetings for marketing director with
[Number] active projects.
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Oversaw [Number]-person marketing team, promoting continuous improvement, enhancing processes and reducing costs as head of highly efficient and profitable group.
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Education
Jan 2010 -
Jan 2012
MBA: Marketing
Prime University - Dhaka
• 7th Merit List
• GPA: CGPA:3.79 out of 4
Jan 2000 -
Jan 2001
Master of Science: Botany
National University - Jessore, 22
GPA: Second Class, Marks :58%
Jan 1997 -
Jan 2000
Bachelor of Science: Botany
National University - Jashore
• 49th Merit List
• GPA: First Class, Marks :63.1%
Jan 1994 -
Jan 1995
Some College (No Degree): Science
Kalaroa Govment College - Satkhira
GPA: Second Division, Marks :45.9%
Jan 1992 -
Jan 1993
High School Diploma
Panikawria High School - Satkhira
• School First
• GPA: First Division, Marks :71.7%
Specialqualifications
• Ability to work any situation & under Pressure
• Better experience with digital world (Web platform, Graphics, Social Media)
• Smart Managing Power & Meaningful Decision Taker
• Better practices to meet with High Official worldwide. Specialization
Corporate Marketing, Telecommunication Products & Services, Distribution/ Supply Chain Management, Business Development, Government Procurement, IT & Software Marketing, Project Management, Marketing, Ministry / Autonomous / Division / Corporation, ICT & ITS Products Knowledge, Supply Chain & Channel Business, Planning, Executing & Implementing, Knowledge on PPR-2018 & Electric Procurement, ICT Hardware & Software Marketing, Preparation, Drawing, Out sourcing & Idea Sales References
Mariam Akter, BCIC, Ministry of Industries, Asst. Chief Auditor, 30-31 Dilkusha C/A, Dhaka, Dhaka, 1000, 88-02-955****, 88-017**-******, ******@*****.***, Wife
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Sheikh Rezaul Karim, Shere-e-Bangla Agriculture University, Registrar, Agargoan, Dhaka, Dhaka, 1000, 88-02-448*****, 88-018**-******, ************@*****.***, Relative
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Extracurricular Activities
So fast & Energetic A good Organizer Able to do everything by under pressure which is OK Strongly Self-confidential power Work is my main hobby Training
PPR (Manual & eGP), Business Outreach Program on Public Procurement as PPR2018, CPTU, IMED Ministry of Planning, Bangladesh, Dhaka, 2016, 02 days
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Basic Marketing & Sales Developing, Market Creating, Sales Starting & Corporate Trading, a2Z Limited, Bangladesh, Dhaka, 2011, 05 days
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Conversational English Course, Conversational English Course, Corps Bangladesh (USA), Bangladesh, Jessore, 2003, 03 Months
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Computer Basic Course, MS Word, MS Excel, PowerPoint, FoxPro, Internet - E-mailing & Hardware Maintenance, DYD Jessore Under Ministry Of Youth & Sports, Bangladesh, Jessore, 2003, 6 Months
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Short Spoken & Written English Course, Short Spoken & Written English Course, The English Home, Bangladesh, Jessore, 2003, 6 Months
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Personal Information
• Looking For: Higher Level Job
• Available: Part Time
• Government Tender
• Marketing/Sales
• Project Management
• ID Number: 415-***-****
• Preferred District: Anywhere in Bangladesh.
• Australia
• Canada
• China
• India
• Japan
• Singapore
• United Arab Emirates
• United Kingdom
• United States
Preferred Organization Types: Telecommunication, Advertising Agency, IT Enabled Service, Computer Hardware/Network Companies, Development Agency, Multinational Companies, Consulting Firms, Direct Selling/Marketing Service Company
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• Passport Number: B00020179
• Date of Birth: 02/01/80
• Gender: Male
• Nationality: Bangladeshis
• Driving License: DK0392628CL0004
• Marital Status: Married
• Religion: Islam
Languages
Bengali: Native language
Beginner (A1)
English
Interests
Business or Job
Travelling is my main hobby
I am very much interested to travel everywhere for visit the historical and the popular places in my own country as well as the abroad also. Travelling
Travelling is my hobby.
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