Customer Service Representative

Kariel Arias United States

***********@*****.***

Motivated and energetic professional with diverse experience in the banking industry, catering, delivery services, and warehouse operations. Proven ability to deliver exceptional customer service, manage inventory efficiently, and thrive in fast-paced environments.

Strong communicator with excellent organizational skills, dedicated to driving success and fostering positive relationships. Authorized to work in the US for any employer and open to relocation.

Core Competencies

• Customer Service Excellence

• Banking Operations (Wells Fargo)

• Inventory Management & Warehouse Operations • Delivery & Logistics

• Bilingual: Spanish & English

• Time Management & Organization

• Strong Communication Skills

Willing to relocate: Anywhere

Authorized to work in the US for any employer Work Experience

Bilingual Full Time Bank Teller/Customer Service Representative

Wells Fargo (Temporary Role)-Newark, NJ March 2024 to August 2024

Provided exceptional service to high-value clients, handling complex transactions with precision. Opened and closed the branch, ensuring all security and compliance procedures were followed. Assisted with account inquiries and promoted banking products to meet customer needs. Balanced cash drawers and adhered to banking regulations, maintaining compliance.

Identified and resolved customer issues in a professional and timely manner, ensuring high-quality service.

Client Services Representative/ Security Guard

Securitas (seasonal role)-Newark, NJ December 2023 to February 2024

Ensured guest safety and addressed inquiries, maintaining a secure and safe environment for all.

Box Truck Driver

In Thyme cafe LLC (seasonal role)-Moonachie, NJ March 2023 to August 2023

Delivered catering supplies across the Tri-State Area, collaborated with chefs, and ensured successful event execution.

AMC Crew Member

AMC Theatres (seasonal role)-Times Square, NY

November 2022 to February 2023

Oversaw concession operations, ensuring cleanliness and exceptional customer service.

Battery Service Delivery Driver

Citi Bike NYC Bike Share (temporary role)-Queens, NY July 2022 to September 2022

Conducted customer service surveys and collaborated on battery maintenance for the Citi Bikes across New York City.

Delivery Driver Helper/Warehouse Clerk

Ups ( seasonal role)-Lyndhurst, NJ November 2020 to June 2021

Delivered packages and managed high-volume sorting, ensuring accuracy and efficiency.

Alcohol Warehouse Worker

Allied Beverage Group, L.L.C. (temporary role)-Elizabeth, NJ July 2020 to October 2020

Managed inventory processes, ensuring adherence to safety protocols.

Warehouse Inventory Clerk

AF Supply (temporary role)-Harrison, NJ November 2019 to March 2020

Documented and resolved inventory discrepancies, ensuring accurate records.

Education

High school diploma

Hudson County Community College - Jersey City, NJ

September 2020 to Present

High school diploma

Harrison High School - Harrison, NJ

September 2016 to June 2020 Skills

• Warehouse Experience (6 years) • Box Truck (3 years)

• Catering (2 years)

• Equipment Repair

• Merchandising

• Order Picking

• Commercial Driving • Packaging (5 years) • Materials Handling

• Assembly

• Driving

• Pallet Jack (6 years)

• Logistics

• Quality Control

• Load & Unload

• Freight Experience

• Delivery Driver Experience

• Computer Networking

• Purchasing

• Quality Assurance

• Supervising Experience

• Spanish

• English

• Hospitality (4 years)

• Customer service experience (5 years) • Customer support (5 years)

• Good Manners

• Hardworker

• Students

• Shipping & Receiving

• Heavy Lifting

• Maintenance

• Ramps

• Bartending

• Serving (2 years)

• Warehouse Management

• Forklift

• Inventory Control (3 years)

• Customer service

• Security

• Supervising experience

• Event planning

• Heavy lifting

• Restaurant experience

• Load & unload

• Quality assurance

• Quality control

• Driving

• Load & unload

• Heavy lifting

• Customer service

• Bartending

• Security

• Freight

• Serving

• Sales

• Forklift

• Assembly

• Warehouse management

• Hospitality

• Supervising experience

• Merchandising

• Quality assurance

• Restaurant experience

• Computer networking

• Quality control

• Procurement

• Purchasing

• Client services

• English

• Guest services

• Communication skills

• Outdoor work

• Pricing

• Cash handling

• Cash management

• Cash flow analysis

• Account analysis

• Salesforce

• Fraud prevention and detection

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