Human Resources Resource

FRANCIS NTWATWA

+256-********* ntwatwaf**@@gmail.com

Human Resource/Administrative Manager with over five years of Human Resource and Administrative Management experience, Reliable business professional with experience in human resource and office administration, and project management, proven track record of successfully streamlining human resource and administrative functions. Solves tasks through teamwork, and assists to keep teams to handle diverse tasks.

Academic Qualifications

• Bachelor’s Degree, Project Planning and Entrepreneurship Uganda Christian University Mukono Uganda (2013 - 2016)

• Uganda Advanced Certificate of Education Greenhill Academy Uganda (2011 – 20112)

• Uganda Certificate of Education Mugwanya Summit College Uganda (2007 – 2010)

Technical Skills

• Microsoft Office (Word, Excel, PowerPoint)

• Interpersonal skills

• Communication Skills

• Recruitment Skills

• Employee record management

• Payroll Management

• Clerical Skills

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Relevant Professional Experience

Human Resource Officer – Four Points By Sheraton Kampala Uganda (June 2023 –to date)

• Maintained records and compile statistical reports concerning personnel-related data such as hires,, performance appraisals, and absenteeism rates.

• Complied staff attendance on a weekly and monthly basis using the EnQuest HCM Software.

• Scheduled appointments and interviews. Coordinated the recruitment process, identifying candidates, performing reference checks, and issuing employment contracts (Hired 215 staff for the hotel).

• Conduct exit interviews to identify reasons for employee termination.

• Supported in allocation of human resources, ensuring appropriate matches between personnel.

• Advise associates on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.

• Supported administering compensation, benefits and performance management systems, and safety and recreation programs. Analyze training needs to design employee development, language training and health and safety programs.

• Investigate and report on industrial accidents for insurance carriers.

• Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.

• Identify staff vacancies and recruit, interview and select applicants.

• Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.

• Formatted and edited staff contracts and Letters of Intent.

• Prepared induction forms and files for new employees.

• Updated employment status for staff, and assisted new employees in updating their employee bio data.

• Coordinated departmental requestioning of all items required. Supervised staff facilities, i.e. staff cafeteria, locker rooms.

Human Resource/Administration Officer – Food Rights Alliance Uganda (2019 –2022) Human Resource

• Maintained database for current positions against the budget, and worked towards providing suitable candidates for the vacant positions

• Generated offer letters; contracts of employment for selected candidates and conducted reference checks.

• Managed 3 recruitment processes, filed and maintained recruitment process documents for audit both internal and external.

• Maintained personal files for employees, and conducted regular updates, when need arose.

• Received new employees, developed induction program for new staff, and conducted the induction of the new employees.

• Ensured planning and ensuring systematic induction for all new employees.

• Ensured that induction plan is signed off and filed in the respective personal file for employees.

• Liaise with IT team and ensured new staff have their work email addresses set up and ensured staff received all tools required for their position.

• Developed a system and tracked the attendance of all staff during official working days.

• Tracked leave database, eligibility, and closing of balances for staff leave days.

• Worked with supervisors to ensure staff take their respective leave as planned.

• Provided payroll inputs such as attendance summary, and leave summary.

• Ensured pay slips are submitted to respective staff for signing and filling.

• Maintained complete database for all employees in the payroll, and updated it incase of employee changes.

• Maintained and updated organogram with the changes of employees respectively.

• Ensured supervisors and employees set performance targets and track targets quarterly.

• Communicated and conducted annual and midyear appraisals for staff.

• Ensured that contract renewals are done in a timely manner.

• Ensured resignation letters are received and filed respectively.

• Conducted exit interviews for exiting staff.

Administration

• Received visitors and service providers and directing them to the respective officers they wanted to meet in a co-ordinal manner extending hospitality.

• Ensured offices are well maintained, thoroughly cleaned, minor maintenance works promptly done. Damages reported to Head of department promptly for quick action.

• Supported the Office to ensure there is order in terms of filing, supply of stationery, keeping everything on the Offices in their rightful places, ensuring availability of cleaning items.

• Ensured Office meals (Tea and Lunch) are served timely and areas where they are served is kept clean, requested items for Office tea in a timely manner.

• Prepared and updated the procurement plans for projects and departments. Procured organizational assets (Laptops, generator, printers, vehicles, furniture).

• Prepared contracts and Memorandum of Understandings for service providers.

• Developed and maintained a database for suppliers.

• Conducted pre-qualification bidding process for suppliers Project Assistant - Food Rights Alliance Uganda (2017 – 2018)

• Developed one successful project funding proposals and effectively implemented one women empowerment livelihoods projects that employed a rights-based approach to addressing women exclusion in development.

• Built and nurtured strategic partnerships with key project stakeholders including line ministries, District Local Governments; and Non-State Actors with a shared goal of enhancing the realization of the Right to Adequate Food and improved livelihoods.

• Developed, operationalized and led the Knowledge Management programme component managing communications both internally within the organization and externally with over 60 member organizations and stakeholders.

• Developed and disseminated two project success stories for women beneficiaries in the project districts.

• Developed and signed on an Ordinance for the Local Government of Amuria District.

• Hosted meeting with the National Committee of Family Farming in Uganda, and developed the Uganda Action Plan for the International Year of Family Farming.

• Undertook outcome mapping exercises identifying and building partnerships with key project stakeholders.

• Led documentation of project progress and performance, best practices, change stories and key lessons learnt informing decision making for project improvement.

• Supported other project teams in development of project publications including policy briefs, position papers, briefing papers, press releases, fact sheets, newsletters and study reports among others.

• Undertook routine project monitoring field activities ensuring effective and efficient implementation of work plans and budgets, sustained intervention relevance and documentation of results to inform decision making.

• Managed organizational and donor reporting and documentation developing monthly, quarterly, annual and interim donor reports, M&E reports, briefing papers, quarterly newsletters, weekly e-newsletters, and project documentaries.

• Supported in the development and implementation of innovative online and offline communication plans, strategies and systems including development of IEC materials and managing the organizational website and social media platforms realizing an average of 26,000 website visits and 3,893 social media post reach per month.

References

1. Jude Ssebuliba,- *******@*****.*** +256-***-****** Former Programs Manager- Food Rights Alliance

2. Patricia Nabajja- ***************@*****.*** +256-*********- Learning and Development Manger- Four Points by Sheraton

3. Matilda Nakawungu- **************@*****.*** - +256-***-****** – Former Monitoring and Evaluation Officer-Food Rights Alliance

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