Team Members Customer Service
Resume:
Steven
White
meena.hernandez****
@gmail.com
Hamilton, MI 49419
SUMMARY
Dependable and hardworking Dishwasher with experience in fast-paced kitchens. Dynamic team player with strong attention to detail and strong work ethic. Fast learner consistently meets deadlines without sacrificing quality.
Highly motivated Dishwasher with experience working closely with other kitchen staff. Consistently keeps up with fast-paced institutional kitchen workload. Superior work ethic and willingness to meet demand during busiest hours.
EXPERIENCE
Dishwasher
Ojibwa, WI
MDOC/ Mar 2017 to Apr 2019
Developed great team spirit with other personnel by pitching in and helping with task completion.
Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine. Replaced clean utensils in storage bins for easy access. Backed up kitchen team members during heavy work periods to maximize team coverage.
Team Leader
Chicago, IL
White's Construction / May 2009 to Oct 2011
Kept work areas clean, neat and free of safety hazards to maximize efficiency. Made special cuts such as grooves, bevels and miters to complete designs. Operated hand and power tools to clear jams, adjust positions and trim rough edges. Delegated daily tasks to team members to optimize group productivity. Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth. Identified operational and performance issues and worked with managers to resolve concerns.
Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs. Completed various reports and analyzed each report to decide where improvements could be made.
Defined appropriate metrics and measurements to drive results. EDUCATION AND TRAINING
GED
MDOC Mar 2018
Ojibwa, WI
Associate in Engineering Technology: Welding Engineering Vocational Village Mar 2021
Ojibwa, WI
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