Jerilyn Goulbourne
Kissimmee, FL *****
*******************@*****.***
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
The grand rehabilitation and nursing at Pawling-Pawling, NY February 2024 to September 2024
My responsibility as a receptionist consists of welcoming our residents and visitors with a warm, positive and friendly attitude . Manage our guests with their inquiries, answer phones,enter new admissions/ patient data into the system, direct calls to the appropriate personnel, scan, print, fax documents, great communication skills, computer skills, solution oriented, lobby must be clean at all times creating a germ free environment including my desk area . I am the face of the facility it’s important to have great hospitality for our guests . It is our goal to accomplish leaving our residents and visitors satisfied after their visits .
Crew Member
Dunkin donuts-Carmel, NY
March 2021 to November 2023
As a crew member our responsibilities are greeting customers with a warm welcome Assist customers with their orders
Prepare food And drinks
Restock supplies
Cashier
maintain drive thru and in person customers
clean surfaces
Sweep, mop floors
Dishes
Sales Representative
Victoria's Secret-Danbury, CT
April 2016 to July 2023
A sales representative responsibility is to greet customers with a warm welcome and a positive attitude. Also answer phones, manage customers inquiries about clothing, products, payments, exchanges and general information about the establishment . For example store hours, discount sales and employment opportunities.
Overall having great hospitality along side cleanliness. Making sure our store and stations are clean, organized at all times for our customers.
Education
High school diploma
Carmel High School - Carmel, NY
September 2014 to June 2017
Skills
• Multitasking
• Communication skills
• Computer skills
• Hospitality
• Teamwork
• Leadership
• Initiative
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Time management
• Office experience
• Clerical experience