Customer Service Representative
Resume:
patti koeck
Receptionist
Sidman, PA *****
**********@*****.***
I’m a very out going person, who can multi task and who has many years of customer service, plus many years of secretarial duties. I enjoy being around people and learning new skills. I’m looking to work, where I can not only prove to myself, and others of my professional and work ethics. I’m very loyal and hard working. There isn’t anything I can’t do or learn. I would be an asset to any company or person. All it takes to find out is a chance..
Authorized to work in the US for any employer
Work Experience
Clerical
Children and Youth Services - Ebensburg, PA
December 2022 to Present
Doing letters, scanning, faxing and mailing and greeting people as they walk in along with answering calls.
Scheduler
Spangler Subaru - Johnstown, PA
December 2021 to November 2022
Make appointments for the service department and other clerical duties Customer Service Representative (CSR)
Holiday Financial Services - Johnstown, PA
September 2021 to December 2021
Taking payments in person or over the phone. Taking applications and filling online. Calling for collections and filing and other banking duties. Booking, funding and closing loans. Office assistant
Safari contract cleaners - Johnstown, PA
October 2020 to March 2021
Clerical duties and more.
MSR/Teller
USSCO Federal Credit Union - Johnstown, PA
September 2019 to October 2020
Teller, transactions, money handling, customer service. Secretary/Receptionist
Kaiths heating and air services - Sidman, PA
April 2019 to August 2019
Answering phones, made appointments, I filled out paperwork, estimates and worked with word. I have experience with all office equipment. This was a temporary job, in which I gained vast skills in customer service, phone and setting a office up in a fast pace. Filing and doing estimates on computer using different software and templates. I also cleaned the office and maintained supplies. I’m a hard worker never late nor did I miss any days.
Aide Assistant
Vantage physical therapy - Johnstown, PA
April 2018 to June 2018
Helping in all aspects of keeping the rooms cleaned, helping with charts and getting rooms ready and taking off stem machines and misc tasks at hand.
Due to the hours of the job I had to give notice.
Dictatation/ typist transcriptions
Sally Sargent - Johnstown, PA
February 1993 to May 1994
I did dictations. I also help divide the work amongst other workers. Was also a typists. Education
h.s. diploma
forest hills senior high school
Skills
• Typing 50-60 wpm, (3 years)
• also interviewed and placed people in jobs for man power (2 years)
• I can answer phones, work computers, fax machines, filing, I can work with people and assist in many ways (4 years)
• Working and not limited to all jobs at a auction and preparing for the auctions (5 years)
• Customer Service Experience (10+ years)
• Planning and scheduling (10+ years)
• Problem Resolution (5 years)
• Physical therapy aid, tended to patients, helped with exercises, charting, cleaning rooms, many other aspects of physical therapy (Less than 1 year)
• Being confidential, and working in a timely manner. I’m a great people person but not limit to only customer service. I can work a telephone and computer at the same time. (3 years)
• Attending to people (6 years)
• Shipping And Receiving (Less than 1 year)
• Working with the computer in uploading shipping labels (2 years)
• Customer Service Skills (10+ years)
• Filing (4 years)
• Microsoft (2 years)
• Microsoft Word (2 years)
• Receptionist (3 years)
• Scheduling (4 years)
• Data Entry (2 years)
• Clerical (4 years)
• Inventory (4 years)
• Management (2 years)
• Organizational Skills (4 years)
• Microsoft Office (2 years)
• Money Handling (5 years)
• Clerical Experience (6 years)
• Front Desk (4 years)
• Banking (3 years)
• Microsoft Outlook (1 year)
• Time Management (1 year)
• Customer Service (10+ years)
• Phone Etiquette (7 years)
• Office experience (4 years)
• Office Management (4 years)
• Cash handling (2 years)
• Payroll
• English
• Typing (10+ years)
• Courier
• Communication skills
• Medical scheduling
• Help desk
• Microsoft Windows
• Insurance Verification
• Administrative Experience
Contact this candidate