Customer Service Representative

Mildred Y McGhee

***** ******* **, *******, *****, MI (US)

313-***-****,

‘***************@*****.***

PROFESSIONAL SUMMARY

I am professional caring and willing to get the job done. I lived in Michigan area for 17 years.I have verbal and written communication skills . I can follow directions, report

documentations provde support with care of plan/ actions needed.

EMPLOYMENT HISTORY

Sep. 2016 - Present

Detroit, Michigan

Oct. 2011 ~ Dec. 2016

Detroit, Michigan

Nov. 2008 - Jul. 2011

Detroit, Michigan

Sep. 2005 - Oct. 2007

Detroit, Mi

Jan. 2004 - Mar. 2005

Southfield, Michigan

EDUCATION

‘Aug. 2010

Jun. 2006

Jun. 2005

Private Duty Caregiver, Caring Hearts Homecare LLC.

Assist clients with daily activities such as bathing dressing, eating, meal

prepations, administrated medications as prescribed laundry, mobility

assistance. Provide emotional support and companionship. Follow plan of

care instructions carefully.

Caregiver, AieshaFlagg-Parent of clients .

I transported 2 children age 8 and 10 years old from school to parents

home. I provided snacks and lunch to clients. I helped with homework and

did laundry. I cleaned areas instructed and provided a safe environment

carefully.

Customer Service Representative, Comcast.

Provided customers with a good attitude. Help assist with returns of

equipment. Helped customers transfer, stop and start services. Answer

incoming calls. Provided a clean positive attitude. Assist team members

with technical issues and concerns.

Customer Service Representative, Telecommunications- Addeco.

call customers and provide information about updated services and

procedures. Promote customers to become clients . Answer issues

pretaining to clients account.

Customer Service, McDonalds Restaurant .

Greet customers with a good attitude. Promote specials that are active. I

handled money/card transaction of payment provided securing accurate

amounts. Provided customer with satisfactory of service.

Certificate : Child Development

+ Wayne County Community College, Detroit, Michigan

Certificate : Medical Bil

Billing and Coding

+ Taft Educational Center, Oak Park, Michigan

High School Diploma: General Studies _

+ Dondero High, Royal Oak, Michigan

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