Scrum Master Product Owner
Resume:
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Rancho Cucamonga, CA
*****.**.*******@*****.***
SUMMARY
Experienced IT leader with over a
decade of management experience
and a proven track record including
four years as a Scrum Master.
Skilled in Agile methodologies,
SDLC processes, ALM and hybrid
frameworks. Proficient in Project
Management, stakeholder
management, team leadership,
organizational change
management and project delivery.
Certified by Scrum Alliance in
Scrum Master, Advanced Scrum
Master, and Product Owner roles.
Trained on SAFe Advanced scrum
master. Adept at stakeholder
engagement to remove
impediments and ensure
transparent communication.
motivated, organized, and
adaptable, with a strong technical
foundation and expertise in project
management tools. Committed to
continuous learning and driving
organizational success by aligning
team with the business objectives
in the dynamic digital landscape.
SKILLS
• Jira
• Confluence
• MSP
• Gitlab
• Remedy
• ServiceNow
• Figma
• C++
• Python
• MySQL
• FAMIS
• Seismic
• CRM
• Microsoft Power BI
• Microsoft Visio
• MS Office (Word, PowerPoint,
Excel, OneNote)
• OpenOffice
Edwin Pumbadi
EXPERIENCE
June 2022 - February 2024
Scrum Master - Envoy Technologies Inc
• Led the implementation and adaption of agile methodologies and scrum principles across multiple scrum teams, implemented Jira, Confluence fostering iterative and incremental development.
• Mentored, coached, and shaped cross functional teams on continuous Integration and continuous delivery (CI/CD) and Test-Driven Development (ATDD).
• Involved in making strategic decisions to resolve conflicts, manage risks, and drive continuous improvement by delegating tasks.
• Led detailed Product Planning sessions to identify, prioritize, and manage product backlogs ensuring alignment with business objectives and project timelines.
• Led a team of Developers, QA, and Designers to build 2 one-of-its-kind EV (Electric Vehicles) car ride share mobile applications for both Android and iOS platforms and a web platform for the backend administration successfully.
• Involved in Manual Testing on apps, Bluetooth connectivity and Telematics; developed detailed test case scenarios.
• Managed and interpreted complex technical specifications for development teams, streamlined the process by involving business in our daily scrum. Also translated business requirements to user stories, defined acceptance criteria, made sure we had a healthy product backlog and continuously monitored sprint backlog daily.
• Collaborated with stake holders, business teams for discovery, understand problem statement to design and develop new features or enhancements to the existing applications or platform. Accordingly prioritized product roadmap and ranked product backlog.
• Worked closely with cross-functional teams to facilitate the development of product requirements and streamlined product development process using Agile methodologies to ensure timely product delivery.
• Made sure via Team Agreements we have well-defined definition of readiness (DOR), definition of done (DOD), Acceptance Criteria, Change Request process, Change Approval process, Pull Requests
(PR), and other Team Agreements as necessary in place.
• Facilitated all Agile Scrum Ceremonies (Daily Scrum, Backlog Refinement, Sprint Planning, Sprint Review, Sprint Retrospective, Discovery Meetings, etc.) using scrum methodology for optimized team performance.
• Monitored project progress on a daily basis against Project Plan, developed team metrics and reports on the project progress, change in scope and captured any deviations and corrective action plan and communicated to all stake holders.
• Improved overall User Experience through continuous feedback loops from product reviews and after each release. Identified bugs and any production issues after release and have undertaken either in upcoming sprints or dealt as hotfixes.
• Was a Project Leader and Agile Mentor for multiple cross functional agile teams
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• Windows OS
• Adobe Photoshop
• Cvent – Event management
SaaS tool
• SDLC
• Mobile App Development
• Ability to plan
• Sprint Planning
• Agile Development
• Agile Best Practices
• Analyze Metrics
• Kanban Principles
• Backlog management
• Project Management
• Stakeholder Management
• Requirements Gathering
• Customer requirements analysis
• Risk Identification
• Leading scrum meetings
• Lean Principles
• Agile Project Management
• Agile Transformation
• Agile Methodology
• Agile Techniques
• Agile Framework
• Facilitation skills
• Presentation Skills
• Customer interaction
• Coaching Skills, Mentoring Skills
• Interpersonal Skills
• Scrum processes
• Release Planning
• Software Development Lifecycle
• Conflict Resolution
• Conflict Management
• Issue Resolution
• Team Building
• IT Services
• Time Management
• Servant Leadership
• Scaled Agile Delivery
• Agile Delivery
• User Acceptance Testing
• Agile Metrics
• Strategic thinking
• Leadership skills
• Organizational skills
• Forecasting
• Capacity Planning
• Planning and Execution
• Attention To Detail
• Communication skill
• Business Administration
• Interpersonal Skills
• Coached on all Agile processes and best practices, principles and instilled a sense of collaboration by eliminating all inhibitions and fostered an open and transparent cross-functional communications within the team, between the teams and stake holders. Instilled a sense of shared responsibility and ownership over quality product delivery.
• Implemented data-driven decision-making processes to improve Scrum team efficiency, project delivery and overseen the Product Lifecycle, validating each phase and coordinating with cross-functional teams towards product completion.
• Collaborated with CEO, CTO and VP in product design, planning and development.
• Applied strong negotiation tactics to ensure project goals were met on time while balancing various needs of stakeholders.
• Successfully managed change in the organization from waterfall mindset to Agile mindset by delivering business value in each Sprint/Iteration.
• Managed both Development & Maintenance tasks to ensure timely delivery; successfully developed and deployed 2 Applications and 1 Platform.
November 2021 - May 2022
Senior BSA/Scrum Master - Capital Group - Tanisha Systems via Infosys USA
• Partnered with Enterprise Architect, Lead System Architect and Product Owner to develop and finalize product development phases and timelines of the project
• Collaborated with Internal and External stakeholders. Identified and addressed roadblocks and removed team impediments.
• Applied Market Research techniques to gain insights and drive decision making in the Scrum team
• Managed project timelines and progress by effectively utilizing the ability to Delegate Tasks among team members
• Involved in creating User Stories, Use Cases, and Acceptance Criteria, maintain and update Product Backlog accordingly
• Facilitated all Agile Scrum Ceremonies (Daily Scrum, Backlog Refinement, Sprint Planning, Sprint Review, Sprint Retrospective, Discovery Meetings, etc.) using scrum methodology for optimized team performance.
• Managed and interpreted technical specifications for development teams during all phases of software production
• Managed the development process by clearly defining Product Specifications and communicating them to the team
• Proven ability to efficiently Gather Requirements from stakeholders, ensuring all needs were met within project scope and budget
• Worked closely with cross-functional teams to facilitate the development of product requirements and ensure accurate translation into user stories
• Led detailed Product Planning sessions to identify, prioritize, and manage product backlogs ensuring alignment with business objectives
• Implemented a streamlined Product Development Process using Agile methodologies as a Scrum Master to ensure timely product delivery
• Applied exceptional understanding of product vision during all phases of project development, leading to increased team efficiency
• Continuously monitored project progress against project plan and reported any deviations and corrective actions to all stake holders
• Made sure there were well-defined Definition of Readiness (DOR), Definition of Done (DOD), Acceptance Criteria, Change Request
.
• Ability to Collaborate Effectively
WEBSITES,
PORTFOLIOS, PROFILES
• https://www.linkedin.com/in/edwi
npumbadi
process, Change Approval process, Pull Requests (PR), and other Team Agreements in place
• Successfully implemented Agile Development Methodologies to streamline workflow, resulting in improved team collaboration and productivity
• Oversaw the Product Lifecycle, validating each phase and coordinating with cross-functional teams towards product completion
• Applied strong negotiation tactics to ensure project goals were met on time while balancing the needs of various stakeholders
• Involved in Manual Testing on Data Quality, Data Validation and Data Integrity
• Improved overall User Experience through continuous feedback loops, sprint reviews, and backlog refinement
• Collaborated with Stakeholders, Business teams for discovery, understanding problem statement to design and develop new features or enhancements to the existing applications or platforms
• Implemented data-driven decision-making processes to improve Scrum team efficiency and project delivery
• Accordingly prioritized product roadmap and ranked product backlog. December 2019 - April 2021
Scrum Master/BSA - Capital Group - Infosys USA Irvine, CA
• Facilitated all Agile Scrum Ceremonies (Daily Scrum, Backlog Refinement, Sprint Planning, Sprint Review, Sprint Retrospective, Discovery Meetings, etc.) using scrum methodology for optimized team performance.
• Streamline product backlogs in coordination with the Product Owner to optimize efficiency and utilization
• Make sure the team dynamics has an opportunity to raise any concerns, impediments, blockers to attention so that appropriate measures are taken to nullify the concerns and remove team impediments.
• Led detailed Product Planning sessions to identify, prioritize, and manage product backlogs ensuring alignment with business objectives
• Work closely with Stakeholders and business teams to explore, understand problem statements, and innovate on new features or improvements for existing applications or platforms and appropriately prioritized product roadmap and rank product backlog
• Successfully led a team of developers through multiple product lifecycle phases, managing both Development & Maintenance tasks to ensure timely delivery
• Oversaw the Product Lifecycle, validating each phase and coordinating with cross-functional teams towards product completion
• Perform Manual Testing and Business System Analytics related work as needed
• Determine objectives by studying business functions, gathering information, evaluating output requirements and formats
• Provide references for users by writing and maintaining user documentation; providing help desk team support; training users
• Plan onboarding of various approved SaaS applications to the organization
• Enablement of onboarded applications with features like SSO, catering to all access privileges to both fulltime employees and contractors
• Bridge the gaps and bring clarity on any project enhancement activities, technical clarifications, and desired output
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
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May 2019 - November 2019
Operations Manager – SoCal Edison - Infosys USA Rosemead, CA
• Bridge the gaps and bring clarity on any project enhancement activities, technical clarifications, and desired output
• Give updates to the management on a weekly basis on the operational issues
• Managed project timelines and progress by effectively utilizing the ability to Delegate Tasks among team members
• Monitor project progress by tracking activity, resolving problems, publishing progress reports and recommending actions
• Improved overall User Experience through continuous feedback loops, sprint reviews, and backlog refinement
• Managed and interpreted technical specifications for development teams during all phases of software production
• Engaged with stakeholders and business teams to explore, comprehend problem statements, and craft solutions for creating new features or improving existing applications or platforms and accordingly prioritized product roadmap and ranked product backlog
• Standup with offshore team and onsite team discussing on any outstanding issues, gaps, managed dependencies and ensure timely project deliverability
• Participate in the development of user stories, use cases, and acceptance criteria, and the ongoing maintenance and updating of product backlog.
• Successfully led a team of developers through multiple product lifecycle phases, managing both Development & Maintenance tasks to ensure timely delivery
• Initiated training the team on the kanban principles December 2017 - August 2018
Operations Manager - Avis Budget Group Inc. Los Angeles, California
• Responsible for counter sales and performance improvement for all the rental associates and ensure we implement strategic business plans for the location
• Coaching and one-on-one feedback to the associates
• Plan monthly, quarterly goal settings and conduct reviews and encourage, motivate, and give feedback to associates on areas of improvements
• Check the staffing levels and oversee all decisions pertaining to the OT, vacation, and sick leave approvals
• Coordinate with production managers and leads for the supply and speedy delivery of clean cars to the customers
• Pricing Analysis and cost management of all the car classes for walk up customers
• Actively engaged in all kinds of employee management
• Planed for the daily game plan basing on the car-class availability and reservations made for the day
• Trained on the following programs Management Training Curriculum of Avis Budget Counter Sales Information
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June 2013 - January 2014
Business Development Manager - Endeavor Africa Limited Nairobi, Kenya
• Delivering projects on schedule, within budget and most importantly with high customer satisfaction
• Provide Technical as well as Functional support and supervision to the Project team
• Build strong working relationship with project sponsors, stakeholders, and SMEs
• Collaborated with vendors and subcontractors
• Partnering with the sales team to manage customer expectations and develop accounts
• Building up knowledge library through project experiences Conduct a systematic initial requirement gathering analysis for all prospective clients by cold calling, personal interviews / meetings, group interactions and meeting the key stakeholders and decision makers
• Study the underlying business needs of new clients and propose a suitable Endeavor Africa software products to mitigate and enhance the efficiency of client business
• Conducted brainstorming meetings and understand the process requirements and suggest process improvements to both internal and external stake holders
• Conducted in-depth requirement gathering analysis for all qualified prospective customers for SAGE ERP solutions and other in-house software solutions like TimeMaster, Payroll and Vehicle Tracking Systems
• Prepare technical proposals, financial proposals, terms, and conditions of the contract
• Manage and effectively drive the team towards achieving the set monthly, quarterly, and yearly goals
• Involved in the Design phase of the Enterprise Data, including mapping data from several different data sources and normalization of the data with a developer. Engaged in team development activities.
• Maintain a hybrid Agile/Waterfall methodology through the entire Software Development Life Cycle
June 2012 - June 2013
Business Partner - Zion Technical Services Hyderabad, India
• Manage service coordination of individual projects
• Identifying and resolving both internal and external issues and conflicts faced by the project teams
• Identifying and managing project delivery escalations
• Mentoring, motivating and supervising project team members Conducting project & performance reviews for the project team on a quarterly basis and setup training programs for Professional Services team
• Respond to RFP's and RFQ's with competitive prices and making sure we are addressing every requirement
• Determine terms of sales and service agreements, credit terms and other bid specifications.
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October 2011 - May 2012
Business Development Manager - Dhanush Infotech Pvt Ltd Nairobi, Kenya
• Regularly monitoring the Project Metrics
• Working to achieve Continuous Improvement in the project delivery process
• Establishing and Reinforcing Project Management best practices
• Working with the PMs to establish project resource needs and co- ordinate project resources based on engagements
• Conduct in-depth requirement gathering analysis for all qualified prospective customers for Microsoft or Oracle ERP solutions and other in-house software solutions like Hospital Information Management Systems and Vehicle Tracking Systems
• Conduct a detailed business study and help IT Development team in workflow customizations
• Maintain effective communications between the key stakeholders, external and internal customers, technical team and any third-party providers regarding software functionality and implementation throughout the sales life cycle
• Coordinate with technical / services team to provide interested clients with some customized product demonstrations with clients' raw data to their key stakeholders and decision makers and recommending appropriate solution for the business.
May 2009 - July 2010
Senior Business Development Manager - ERP Minds Tech Pvt Ltd Hyderabad, India
• Align sales objectives to organizational planning and drive the sales force by providing training on the identified learning objectives if needed.
• Conduct an initial requirement gathering analysis for all the prospective clients by way of cold calling, personal interviews / meetings, process study, group interactions and meeting the key stakeholders and decision makers
• For a complicated solution conduct a sophisticated process study by collaborated with an SME for better understanding of the scope, solution mapping, extent of customization
• Conduct daily, weekly, monthly quarterly sales review meetings
• Identify and recruit new competent channel partners across India to enhance and increase the sales funnel.
July 2006 - May 2009
Channel Manager - EXensys Software Solutions Ltd Hyderabad, India
• Conduct a systematic initial requirement gathering analysis for all the prospective clients by way of cold calling, personal interviews / meetings, group interactions and meeting the key stakeholders and decision makers
• Prepare a license and service proposal which includes all commercials along with the scope, duration of the project and a detailed technical proposal
• Identify competent channel partners across the designated geographical footprint and their enablement on all the USPs of the EXensys .net based ERP, BI, POS, CRM products
• Coordinate with presales and schedule a client demo/visit with SME for a better understanding of the client's needs
• Monitor and prioritized requests for new reports, report enhancements etc.
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EDUCATION AND CERTIFICATIONS
January 2024
Certified Advanced Scrum Master
January 2021
Certified Scrum Master
January 2021
Certified Scrum Product Owner
January 2017
Project Management course
January 2017
Small Business Management & Entrepreneurship
January 2016
Programming in C++ (Part 1) and Python
January 2010
Bachelor of Science Mathematics
January 2024
SAFe Advance Certified Scrum Master – In Progress
January 2024
PMP Certification – In Progress
LANGUAGES
English:
Full Professional
Hindi:
Full Professional
Telugu:
Native/ Bilingual
ACCOMPLISHMENTS
• Transitioned a team to Agile methodology from the scratch. It involved coaching individuals on agile principles, best practices, changing processes, fostering a culture of empowerment and collaborative environment, facilitating communications and feedback loops to promote transparency and alignment. Encouraged a mindset of CI/CD. All of these helped me to lead the team to improved efficiency, collaboration, and self-organized. Seen 100% change.
• Reduced defect rate to 0.5% - 1% by deploying CI/CD pipelines to ensure rapid feedback and making mandatory to be reviewed by a peer and be approved before merging code. Performed root cause analysis for defects to understand underlying reasons and prevented similar issues from occurring.
CERTIFICATION REFERENCES
• ACSM - Advanced Certified Scrum Master from Scrum Alliance - Certificate ID: 001257765 Certification Active through: 29 March 2026
• CSM - Certified Scrum Master from Scrum Alliance - Certificate ID: 001257765 Certification Active through: 29 March 2026
• CSPO - Certified Scrum Product Owner from Scrum Alliance - Certificate ID: 001257765 Certification Active through: 29 March 2026
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