Clifford A. Packer Jr.
**********@*****.*** linkedin.com/in/Clifford-Packer-Denver
Professional Summary
Over 30 years of initiating and delivering sustained sales and revenue for companies across various industries. Versatile professional with proven success providing sales and operations management for products ranging from College Admissions, Business Sales, Health Insurance, Search Engine Optimization Sales, and Credit and Collections Management. Capable of both working independently and performing in a managerial role.
Skills and Proficiencies
Strong technical aptitude and familiarity with software solutions like Salesforce, and PeopleSoft. Excellent written and oral communication skills. Outstanding people skills characterized by professionalism, diplomacy, and tactfulness in generating a positive company image. Robust performance with both presentation and negotiation.
Experience
ThriveDx, College Admission Advisor
7/2020 to 9/2024
. Delivering immersive, hands-on cybersecurity training to reskill talent pools and to help individuals transform their careers.
. Managed and qualified Admissions inquiries for only the most prestigious Universities in America. Schools like NYU, NJIT, UMICH, UCHIC, and Penn State to name a few.
. Enrolled these students into these Universities.
. Made recommendations to improve student enrollments Company-wide.
Staples, Inside Salesman, Aurora, CO 08/2019 - 5/2020
• Ranked 3rd out of 50 salespeople in the first month of employment based on total revenue generated
• Successfully regained the business of 10 former Staples enterprise clients
• Generated approximately 30 new accounts with an average spending of $10,000 each within the first six months of employment
• Maintain relationships with existing clients and provide custom quotes to ensure repeat business
SelectQuote Insurance Services, Inc., Insurance Agent, Centennial, CO 08/2018 - 01/2019
• As a producer for one of the largest insurance advisory firms, I represented over 25 of the nation's top insurance companies like UHC, AETNA, Humana, Mutual of Omaha, and Blue Cross Blue Shield
• Held relevant licenses in 33 states
• Received inbound calls from prospective customers and ensured the customer was matched with the right insurance policy for them
• Improved my skills with Salesforce as it applied to the insurance industry
• Sold over 100 supplemental insurance policies that emphasized great benefits for Medicare recipients
TeleTech, Insurance Agent, Englewood, CO 08/2017 - 01/2018
• During open enrollment from November 7 to October 15, I sold 175 United HealthCare Medicare Advantage Plans
• After the sales season, I finished first in total sales out of 250 salespeople, and I outperformed the next closest producer by 75 plans
• Achieved several excellence awards for outstanding producer against over 300 other insurance agents
• Deciphered the many different policy and state requirements for 25 of the top insurance companies and explained them to each individual or family member in terms they could understand
AFLAC, Licensed Life & Health Insurance Agent, Broomfield, CO 07/2015 - 04/2017
• Executed informational presentations for businesses, and I was able to present the numerous benefits of AFLAC to many different industries
• Increased the efficiency of the reporting process for new accounts that were activated
• Sold to business groups and developed my leads
• Aflac rookie of the year 2015
Jones International University, Counselor, Centennial, CO 02/2010 - 12/2014
• Spearheaded weekly status meetings to share student progress
• Coached students on financial aid requirements and the application process
• Equipped students with the knowledge and skills necessary to graduate and start their professional careers
• Chosen for Admissions Counselor of the Year twice in 5 years
• Led a weekly training for both new and seasoned counselors to instruct them on the ever-changing government regulations in the for-profit educational industry
Business Development Institute, Sales Consultant, Las Vegas, NV 01/2006 - 07/2008
• Finalized and had more one-call closes than any senior SEO representative
• Championed the use of user feedback in program improvements, resulting in a 50% boost in customer satisfaction ratings
• Demonstrated a strong work ethic that led to more revenue generation
• Served as an advisor to new closers
• Sharpened my closing skills to include many different closing approaches, such as the Ben Franklin close
Montgomery Ward Credit Service Center, Customer Service Manager, Denver, CO 05/1990 - 02/1998
• Managed 21 customer service representatives
• Received the fewest number of corporate complaints compared to other Credit Service Centers handling a similar volume of accounts
• Answered all incoming mail addressed to the Credit Manager
• Administered all Commercial, Contract Installations, and Truck Tire accounts, including Montgomery Ward Auto Club
• Managed receivables over $21 million
• Taught collectors how to uncover problems with accounts, retain the customer's goodwill, and then return the customer to regular paying habits
Education
University of Northern Colorado, Greeley
B.S. Finance
Additional Training
NYU Cybersecurity Bootcamp Certificate 2023