Customer Service Rep
Resume:
Fredeline M Saintfleur
**** *. ******* ** ***# **, Orlando, FL 32811
*********.**********@*****.***
Introduction
An enthusiastic, energetic, bilingual in Creole and English. Problem solving individual eager to demonstrates advanced skills set to support a wide range of responsibilities. Proven ability to build and maintain strong alliances while motivating teams and driving projects to successful completion.
Skills
Time Management. Problem solving skills customer service. Team work organizational skills innovative thinking. Microsoft office-Word & Excel. Analytical Thinking Listening Skills.
Excellent communication skills with a focus on customer service.
Employment
CVS Health Sept. 2017-2019
Customer Service
Adding Insurance
Multi-Tasking
Rerouting and transferring calls
Barista
Starbucks inc, Orlando, FL 2015-2017
Greeted customers as thy enter.
Took orders while paying attention to details.
Serve beverages and prepared food, such as cookies, pastries, and muffins.
Checked if brewing equipment operates properly and report any maintenance need.
Complied with health and safety regulations.
Walgreens Customer Service Rep March 2011-2015
Answer over 200 calls on daily basis
Rerouting and transferring calls
Resources Planning
Sea World Water Park- 2009-2011 Park Services
Culinary
Cashier
Hosts
Education : Glades central High School. Diploma; 3.5 GPA
Valencia college 2018-2020
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