EMMA NELSON
************@*****.*** 385-***-**** Lindon, Utah 84042
Summary
My name is Emma Nelson, i'm 19 years old, I graduated from high school may of 2023. My most recent job I had was working in retail, I worked at Hello seconds for a little over a year. Hello seconds was a thrift/ consignment store. However recently they are closing and i’m in need of a job. Before my retail job I work at Letherbys cashiering, seating people and taking takeout orders. I worked there for over 2 years. I am very organized and efficient with time. I’m a positive, helping, caring, honest, problem solving person.
Skills
● Organization
● Problem solver
● Effective communication abilities
● Cash Register Operation
● Customer Assistance
● Social Media Marketing
● Cash Handling
● Creative Thinking
● Team Collaboration
● Teamwork and Collaboration
● Reliability
● Positive Customer Engagement
Experience
Retail Worker Hello Seconds - Lindon, Utah 07/2023 - 08/2024
● Operated cash register to process payments from customers accurately and efficiently.
● Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
● Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
● Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
● Greeted customers, identified their needs and provided assistance with product selection.
• Welcomed customers in, checked customer’s out, answered calls and messages, organized and cleaned daily Food Service Worker Letherbys family creamery - Orem, Utah 05/2021 - 07/2023
● Assisted with inventory management and restocking supplies as needed.
● Assisted in the preparation of food items according to recipes and instructions.
● Monitored inventory levels of food items used during meal services.
● Greeted customers upon arrival in the dining area.
● Operated dishwashing machines safely and efficiently.
● Stocked supplies such as food, dishes, utensils, and cleaning materials.
● Prepared beverages such as coffee, tea, soda.
● Responded promptly to customer inquiries regarding menu items or special requests.
● Performed opening and closing duties as assigned by management.
● Cleaned kitchen areas, equipment and utensils.
● Organized take-out orders for customers who requested them.
● Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
● Cashiered, and greeted and sat customers, cleaned, and organized. Education and Training
Pleasant Grove High School Pleasant Grove, UT 05/2023 High School Diploma