Customer Service Security Guard
Resume:
CONTACT
Address : Jacksonville, Arkansas *****
Phone : 214-***-****
Email : ***************@*****.***
WWW : Bold Profile
SKILLS
• Medication Dispensing
• Drug Classification Knowledge
• Immunization Administration
• Drug Interactions Monitoring
• Compounding Techniques
• Insurance Billing
• Prescription Interpretation
• Dosage Form Preparation
• HIPAA Compliance
• Teamwork and Collaboration
• Customer Service
• Patient room cleaning
• Sterilization techniques
• Sanitation protocols
• Cross-Contamination Prevention
• Chemical Handling
• Hazardous waste disposal
• Dusting and mopping
• Operating room sanitation
• Cleaning techniques
• Infection Control
• Report Writing
• Incident Reporting
• Security Guard License
• General security
• Complex Problem-Solving
• Metal detector operation
PROFESSIONAL SUMMARY
Proven to enhance security and efficiency, notably at Gardaworld, through advanced system upgrades and risk management. Expert in medication dispensing and HIPAA compliance, demonstrating exceptional teamwork and problem-solving skills. Achieved significant improvements in safety and patient care, leveraging expertise in infection control and security protocols. WORK HISTORY
Security, 03/2024 to Current
Gardaworld - Little Rock
Housekeeping, 07/2023 to 07/2024
St. Vincent's Hospital - Little Rock, AR
Maybelline, 03/2024 to 05/2024
Machine Operator - North Little Rock, AR
Upgraded security systems, including surveillance and access controls, enhancing overall building security.
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• Enhanced data security by implementing updated confidentiality protocols.
• Performed risk analyses to identify appropriate security countermeasures.
• Documented and organized security information accurately and efficiently. Managed sensitive records, maintaining strict confidentiality and security measures.
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Monitored door access and security cameras to provide safety and security of facility.
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Completed housekeeping duties to maintain a consistently clean and welcoming home environment.
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Assisted housekeeping staff in completing tasks efficiently, contributing to a well-maintained hotel environment.
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Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
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Collaborated with housekeeping staff to ensure timely room turnover and adherence to cleanliness standards.
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• Applied exceptional housekeeping skills to keep lobby areas tidy and clean.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed. Assisted with day-to-day operations, working efficiently and productively with all team members.
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SELICIA POLK
Pharmacy Technician, 08/2023 to 11/2023
Brians Pharmacy - Sherwood, AR
Housekeeping, 01/2020 to 01/2022
UAMS Hospital - Little Rock, AR
Answered incoming phone calls and addressed questions from customers and healthcare providers.
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• Stocked, labeled, and inventoried medication to keep accurate records. Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
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Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
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Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
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• Counted and labeled prescriptions with correct item and quantity. Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
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Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
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Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
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Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
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Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
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Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
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Enhanced infection control efforts through thorough disinfection of high-touch surfaces and patient rooms.
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Ensured compliance with safety regulations and protocols, minimizing accidents and hazards in the workplace.
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Supported patient care by promptly cleaning and preparing rooms for new admissions, reducing wait times.
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EDUCATION
Diploma, 05/2014
Jacksonville High School - Jacksonville, AR
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