Community Manager Property Management

Property Operations Management Staff Recruitment and Supervision

Property Management Rent Collection Deposit Accounts Site Inspection Yardi (Property Management Software) Property Inspection Building Inspections Community Management Management Reporting

Certified Apartment Manager (CAM)

Joann Latorre

Residential Community Manager

*****.*******@******.*** • Round Rock, Texas, 78665 SUMMARY Seasoned Residential Community Manager with over 23 years of experience in property operations management and staff recruitment. Proven expertise in marketing strategy and bidding and contract negotiation. Known for being hands-on, consistent, and rational, excelling in both team settings and individual projects. Aiming to leverage skills in community management to drive operational excellence and resident satisfaction. KEY

ACHIEVEMENTS

Enhanced Property Operations: Enhanced property operations at Atlantic Housing Foundation by applying a composed and rational approach to financial management and vendor coordination, leading to improved efficiency and resident satisfaction. Optimized Marketing Strategies: Optimized marketing strategies at DTI Investments by leveraging hands-on and consistent efforts in overseeing marketing and retention strategies, resulting in increased occupancy rates. Streamlined Staff Recruitment: Streamlined staff recruitment processes at DTI Investments by employing a focused and unassuming approach to interviewing, on- boarding, and coaching, leading to a more cohesive and effective team. EXPERIENCE Atlantic Housing Foundation May 2023 - Present Community Manager

Manage and operate the property within financial guidelines and company standards of excellence.

Oversee marketing, maintenance, and retention strategies and communications. Collaborate with the Regional Manager to oversee interviewing, on-boarding, coaching, and supervision of all community staff members.

Set rental rates, oversee collections, and manage financial duties including budgeting, deposits, and reporting.

Approve and submit invoices from all service providers, ensuring accurate financial tracking.

DTI Investments Jul 2017 - May 2023

Community Manager

Managed and operated the property within financial guidelines and company standards of excellence.

Oversaw marketing, maintenance, and retention strategies and communications. Worked with the Regional Manager to oversee interviewing, on-boarding, coaching, and supervision of all community staff.

Set rental rates, oversaw collections, and managed financial duties including budgeting, deposits, and reporting.

Approved and submitted invoices from all service providers, ensuring accurate financial tracking.

SKILLS

PERSONALITY

STRENGTHS

Scientifically validated

Conventional — Adheres to established processes and methods Flexible — Adaptable while maintaining stability and success Engaged — Excels in teams and one-on-one interactions Bidding and Contract Negotiation Marketing Strategy JL

by Truepath.ai

Accommodating — Diplomatic and accepting of others’ needs Composed — Remains calm under pressure

EDUCATION Universidad Ana G. Mendez 1999 - 2001

Marketing, Associate's degree

LICENSES &

CERTIFICATES

Certified Apartment Manager

LANGUAGES English

Fluent

Spanish

Fluent

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