Customer Service Call Center
Resume:
Melinda Brown
Deland, Fl *****
OBJECTIVE
to give my employer 110%, to give great customer service to each and every guest WORK EXPERIENCE
Alorica
Dispatcher call center
01/24 - present
Concentrix
July 2023 1-24
Collections Inbound and outbound calls
407-***-**** kelvin
Spectrum
Retention specialist
April 2021 to may 2023
Customer service
Sales
Helping customers
May 2017-feb2021
Manager
Pizza Hut
Inventory, Cash handling making
July 2012
May 2017
dennys restaurant Daytona Beach, Florida
Restaurant/Food Services
restaurant manager i work in every aspect of restaurant, front and back i do schedules, projection, food ordering
inventory, customer service, safety inspections
restaurant mgr
May 2006 - July 2012
Crispers, L.L.C. Eustis, Florida
Restaurant/Food Services
doing schedules mgr and associates, doing projections,inventory daily weekly and monthly, do all ordering, as well as training managers and employees i am certified serve safe
Manager
September 2001 - May 2006
Denny's Corporation Orlando, Florida
Restaurant/Food Services
customer service, cash handling, doing schedules,
training employees and working p& ls, as well as do all ordering, interacting with guest to help gm with anything they needed. CSR
May 1997 - May 2002
cfefcu Orlando, Florida
Banking
answering phones answering questions, working in a call center environment doing loans over the phone
Assistant Manager
June 1990 - May 1997
Denny's Corporation Apopka, Florida
Restaurant/Food Services
customer service cash handling,inventory scheduling, and was a certified trainer Assistant Manager
June 1984 - June 1990
Denny's Corporation Orlando, Florida
Restaurant/Food Services
did schedules, training,projections and ordering EDUCATION
Some College Coursework Completed, Restaurant and Culinary Management, September 1984 - January 1985
orlando college Orlando, Florida
CERTIFICATION
serve safe certification
July 2007
orlando
LANGUAGES
English
Fluent
REFERENCES
ken heins
Painter, Self Employed
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