Customer Service Shop Manager
Resume:
Joseph Sherman
Greensboro NC *7455
*********@*****.***
Skills
Maintain customer base, ability to grow sales consistently, run a successful automotive repair business with minimal involvement by superiors, with a provided budget to maximize profitability, control inventory cost. Ability to oversee multiple shops and train employees. Keep with the process to maintain speed, quality, correct repairs on customer vehicles which they entrust us honestly advise on issues they or we determine need attention Experience
Current
Battleground Tire. Service writer/Assistant manager
● Customer service
● Service writer/sales
● Scheduling
● Key holder
● Inventory control
● Improve sales
● Straight honest selling skills
Sept 2020 to 2021
Express lube battleground Greensboro Shop Manager
● Hire/fire employee
● Customer service
● Schedule
● Finances
● Inventory
● keyholder
Sept 2019 to August 2020
NTB battleground Greensboro. Service Manager
● Keyholder
● Customer service
● Coordinate shop flow
● financials.
Nov 2016 - Sept 2019
Meineke car care, Greensboro - Shop Manager
● Keyholder
● Customer service
● hire/fire employees
● financials.
Feb 2015 - Nov 2016
Precision Tune High Point - Shop Manager
● Keyholder
● Customer service
● hire/fire employees
● financials.
Jan 2011 - Feb 2015
Meineke car care, Webster, MA. -Shop Manager
● Key holder
● Customer service
● hire/fire employees
● financials.
Feb 2009 -Jan2011
Meineke car care Johnston RI Shop Manager
● Keyholder
● Customer service
● hire/fire employees
● financials.
1989-2007
A-J’s Towing Webster, MA owner/operator
Education
Sept 1983- May 1987
Needham High, Needham MA
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