Service Department Automotive

Judd Kall

I am a strong leader with the purpose of growing myself and my team.

*** ******** ****** *****

Mooresville, NC 28115

602-***-****

*********@*****.***

EXPERIENCE

Mills Auto Group, North Carolina-Service Director(CJDR) 5/24-8/24

● Consultanted

● Went to several di erent locations to organized service departments including Volkswagen, Nisan, Mazda, Jaguar, Land rover and Triad Vinfast

● Worked with service and parts departments along with the General managers.

● Set up Maintenance menu pricing for proper price quotes by advisors.

● Worked with advisors on proper walk around and write up procedures

Parks Auto Group, North Carolina -Service Director(CJDR) 11/23-4/24

● Managed the automotive service department, fleet up fitting, commercial service and new and used car service department

● Provided training to advisors and service technicians. Larry H. Miller, Arizona - Service Manager(CJDR)

2018-11/2023

● Managed automotive service department of 50+ employees

● Built a leading a team, providing exceptional customer service

● Provided knowledgeable answers and solutions to service advisors, service customers and sales department

● Made year over year increases for service department in customer pay, total gross and e ective labor per repair order as well as customer experience scores

● Managed and maintained all warranty schedules for manufacturer warranty and 3rd party warranty claims

Larry H. Miller, Arizona - Shop Foreman and Drive

Manager

2014-2018

● Provided service advisors with troubled customers and vehicle issues

● Provides hands on technician instruction

Larry H. Miller, Arizona - Master Technician(CJDR) 2003-2014

● Diagnosed and repaired vehicles per factory specifications EDUCATION

Executive Fixed Business

Academy

Chrysler Apprenticeship Program

Glendale Community College

Associates Degree

SKILLS

Forward-Thinking

Leadership

Organization

Problem solving

Teamwork

Contact this candidate