Supply Chain Manager

QUANDA JACKSON

McDonough, GA ***** 803-***-**** ******.**********@*******.*** WWW: Bold Profile WWW: www.linkedin.com/in/quanda-c-jackson-73a215307/ Customer-focused leader dedicated to quality, always ready to make an impact in fast-paced teamwork environments. Experienced Supply Chain leader with over 20 years of experience in equipment, inventory, warehouse, and personnel management. Dependable logistics manager with experience working in a fast-paced distribution, supply chain management, and transportation environments. Managed day-to-day warehouse tasks to ensure proper safety and security measures for all personnel and property. Organized and tracked end-of-year expenses.

• Project Management • Microsoft Office

• Forecasting • Transportation

• Warehouse Management • Resource Planning

• Workflow • Logistics

• Enterprise Supply-Solution (ES-S) • Forklift Experience

• Supply Chain Management • Inventory Control

• Full Lifecycle Planning and Forecasting • Supervisor, Manager, Leader

• Vendor Management & Process Development • Training Development Insurance Agent, 06/2024 - Current

Ashford Advisors – Atlanta, GA

Training from 12 June 2024 - 22 October 2024

Supply Chain Manager, 02/2023 - 01/2024

Pegasus Support Services, LLC – Marietta, GA

• Improved supply chain efficiency by streamlining processes and implementing cost-saving measures. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Reduced lead times for product deliveries through effective supplier management and communication strategies.

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• Enhanced inventory accuracy with the implementation of a robust cycle counting program. Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.

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• Implemented Training Program

• Conducted weekly safety meetings

• Utilized self-inspection checklist to ensure constant readiness.

• Managed and supervised 8 employees.

• Derived weekly and weekend schedules.

• Briefed base leadership concerning overall supply chain health. Insurance Agent, 04/2022 - 03/2023

AMERICAN INCOME LIFE – Duluth, Ga

Responsible for providing excellent customer service to individuals and families across the state of Georgia and managing over 100 leads per day.

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• Presented company's no cost benefit plans, additional supplemental, and life insurance needs.

• Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.

• Built strong relationships with clients through consistent communication and excellent customer service.

• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.

• Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.

• Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements.

• Successfully produced approximately $9,000 annual life premiums within the past 4 months.

• Responsible for providing detailed reports of all daily operations to senior level management. Customer Support Section Chief (Master Sergeant, E-7), 08/2020 - 09/2021 UNITED STATES AIRFORCE – Grand Forks, ND

• Oversaw 11 supply chain programs and led 64 personnel. Managed Enterprise Solution - Supply (ES-S) and Integrated Maintenance Data System (IMDS) for weapon system (aircraft) part orders.

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• Managed IMDS interface as another means for parts orders.

• Tracked individual training via in the Training Business Administration system.

• Increased project completion rates with effective delegation and priority assignment.

• Enhanced team efficiency by implementing streamlined processes and procedures for daily operations.

• Collected trend analysis information for aircraft shipments, equipment, and warehouse inventory assets. Asset Management Section Chief (Master Sergeant, E-7), 07/2019 - 08/2020 UNITED STATES AIRFORCE – Grand Forks, ND

• Deployed to Al Udeid, Qtar from January 2020-August 2020

• Controlled largest warehouse in the Central Command with 15,000 line items worth $336,000,000.

• Briefed weekly and monthly logistics data reports to upper management.

• Compiled stock and issue fill rates for seven weapons systems

• Transferred 20,000 personnel and 112 pounds of fuel. Supervised revamp of 302 critical assets worth $9 million; aced wing inspection/noted best program in 4 years.

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• Managed replenishment of 3,000 aircraft kit assets valued at $20 million. Individual Protective Equipment Supervisor (Technical Sergeant, E-6), 01/2019 - 07/2019 UNITED STATES AIRFORCE – Grand Forks, ND

• Led 14 individuals in the mobility asset readiness and combat arms section.

• Promoted to Master Sergeant (E-7) July 2019.

Safeguarded weapons systems, classified assets, track inventory, validation and delivery and shipment of over 21,200 items worth $2,300,000.

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• Managed 532 pre-positioned small arms weapons (M-16 rifles) valued at $386,000. Organized unit's deployment planning by guiding 192 inbound and outbound personnel to deployed locations two weeks in advance.

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Validated 29 administrative programs by creating stream-lined continuity documents essential to each program.

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Reviewed and validated 107 Management Internal Control Toolset (MICT) checklist items; secured 98% Quality Assurance compliance rate.

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• Conducted weekly safety and security briefings.

Decentralized Material Support Supervisor (Technical Sergeant, E-6), 02/2012 - 01/2019 UNITED STATES AIRFORCE – Grand Forks, ND

Directed degraded operations procedure during scheduled system outage; implemented manual accounting and distribution of assets; zero errors reported/recovery mode successful.

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Led 74 mission capable procurements valued at $128 million; expedited shipment through stateside logistic centers.

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Controlled and applied safety and security measures for 38 classified equipment assets worth $32.2 million.

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• Deployed to Guam - December 2015 - June 2016.

• Deployed to Al Dhafra - March 2018 - September 2018.

• Oversaw 19 work center programs; reorganized and managed compliance training/led five individuals. Bachelor of Arts in Transportation and Logistics: Transportation And Logistics, 01/2017 American Military University - American Military University Noncommissioned Officer Training School: Military Studies, 12/2013 Noncommission Officer Training School - Mobile, AL Associates Degree, Logistics and Supply Chain: Logistics And Materials Management, 01/2005 Wayland Baptist University - Community College Of The Air Force Airman Leadership School: Leadership Course, 04/2004 Airman Leadership School - Hickam AFB, HI

Receiving and Operations compliance Supervisor (Staff Sergeant, E-5/Technical Sergeant, E-6), Spangdahlem, Germany, Jan 2010-Feb 2012; Inventory Control Supervisor (Staff Sergeant, E-5), Incirlik AB, Turkey, Sep 2008-Dec 2009; Equipment Manager Supervisor (Staff Sergeant, E-5), Osan AB, Korea, Aug 2007-Aug 2008; Mission Capable and Requisitioning Supervisor (Staff Sergeant, E-5), Hickam AFB, HI, Nov 2003 - Jul 2007; Combat Oriented Supply Apprentice and Journeyman (Airman First Class, E-3/Senior Airman, E-4), Offutt AFB, Nebraska, Jan 2001-Nov 2003; Basic Military Training (Airman, E1), Lacklan AFB, Texas, 1 Nov 2000-Jan 2001; First Citizens Bank and Trust (Bank Teller), Columbia, SC, Dec 1998 - Oct 2000. EDUCATION

EARLY PROFESSIONAL EXPERIENCE

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