Brandon Smith
Transformational Leader & Strategic Thinker
Chicago, IL 60652
*********@*****.***
I am an ambitious man ready to take on new opportunities in the work force. I am an ideal candidate for this position. High-performing, strategic thinking professional with more than 12 years in customer service, guest relations, and administrative support. Highly skilled in relationship building with clients and staff. I consider myself to be respected & self motivated. As a sales associate at Marc Jacob’s company, I acquired great listening skills, work ethics & team work in an industry that is very fast paced
& demanding. Working at TGI-Fridays and Avehre Inc taught me how to run a business, provide excellent customer service, build + lead my teams & how to delegate tasks etc. Working for the legendary Gladys Knight helped me to develop even more skills within the leadership and management space as well as personal development. My exceptional qualifications and work history will prove to mesh well in any work environment creating a perfect fit within your organization. Please feel free to call me at 626-***-**** or email me at *********@*****.***. Thank you for your time and consideration. Brandon Avery Smith
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CEO/Owner
Avehre Inc-Chicago, IL
January 2018 to Present
Office Administration
Artist + Brand Management & Development
Process Accounts payable + invoice reconciliation
Live show + studio production
Touring
Merchandise coordinator
Vocal Producer + coach
Creative Director
Teaching artists how to diversify their portfolios thus increasing revenue and engagement Production Manager
Gladys Knight Executive Offices-Las Vegas, NV
June 2012 to April 2019
Managed live & studio music production
Creative director
Entrusted to delegate tasks
Vocal contractor (overseeing hiring + training)
Won an NAACP Image Award for album of the year with Gladys Knight (as a singer/songwriter) Sales Associate
Marc by Marc Jacobs-Chicago, IL
June 2011 to May 2013
Customer Service & Customer Support
Liaison & Personal Assistant entrusted to Manage client books Process cash & credit transactions
Coordinated Merchandising and fulfillment
Server/Waiter
T.G.I Fridays-Oak Lawn, IL
February 2008 to May 2011
Greeting, seating, and serving guests
POS & cash handling
Reconciliation of sales transactions
Team Lead- Training + development of staff
Education
College in English
Olive Harvey College - Chicago, IL
August 2007 to September 2011
Director of Verbal Remedies Poetry
Student Council
Director of the on camp choir
Skills
• Branding
• Strategic Planning
• Personal Assistant Experience
• Writing Skills
• Digital Marketing
• Merchandising
• Public Speaking
• Project Management
• Creative Writing
• Budgeting
• Social Media Management
• Proofreading