Customer Service Quality Control

Sarah Carpenter

[Your Contact Information]

Objective

Motivated and experienced professional with over 15 years in the food industry, strong management skills, and hands-on experience in customer service. Currently pursuing a degree in Business Management with a focus on leadership and operational efficiency.

Work Experience

Assistant Manager

Wendy’s – [City, State]

June 2022 – Present

- Manage day-to-day operations, including shift scheduling, customer relations, and staff coordination.

- Handle cash management, deposits, and ensure accurate product distribution.

- Provide training and supervision for new hires to ensure adherence to company policies.

- Maintain high standards of food safety and quality control.

Team Member

Steve Smith Solutions – Bowling Green, KY

March 2018 – June 2022

- Managed project deadlines, ensuring team members completed tasks efficiently.

- Performed tasks such as gutting, painting, caulking, and electrical installations.

- Specialized in interior and exterior painting, ensuring a high-quality finish on all projects.

Caretaker

Pauline Logsdon – Bowling Green, KY

February 2015 – June 2018

- Assisted with daily living activities such as meal preparation, bathing, and medication administration.

- Transported client to doctor’s appointments and maintained a positive environment to support overall well-being.

Participant

Warren County Drug Court – Bowling Green, KY

May 2022 – May 2024

- Successfully completed a 16-month intensive outpatient drug rehabilitation program.

- Gained skills in time management, personal accountability, and emotional resilience through structured support and therapy.

- Actively engaged in counseling, group therapy, and community service as part of the recovery process.

Education

Business Management Program

Stratford Career Institute

Expected Graduation: September 2025

Certifications

- ServSafe Food Handler Certification – May 2023

Skills

- Leadership and team management

- Customer service excellence

- Project management and task delegation

- Hands-on experience with electrical installations, painting, and home renovations

- Strong communication and interpersonal skills

- Food safety and quality control expertise

Contact this candidate