Cherry Picker Customer Service
Resume:
DORALYN HILL
** ****** ***** **, *******, NC ****0
************@*****.***
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Safety equipment such as harness were inspected and use, resulting in an excellent safety record. Experience adept building effective process and obtaining reliable, accurate information for business decision making. Dedicated to learning, growing and exceeding.
WORK EXPERIENCE
MILLENNIUM PRINT GROUP
05/2023 to 02/2024
• Obtain and process product orders, including receiving deliveries, registering them and distributing packages and letters within the company.
• Maintain the company stockroom through organizing, cleaning and catalog items on a regular basis.
• Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff to manage the shipments.
• Keep files of goods shipped and received by preparing regular shipping and receiving reports for managers.
• Handle issues arising in shipping or inventory handling.
• Ensure adherence to environmental management and systems.
• Trouble shoots shipping issues and customer complaints that arise and work to solve them.
• Use a cherry picker forklift to place or remove large items on warehouse shelves.
• Package and label items for shipment.
• Keep track of shipments and product relocations within the warehouse.
• Use a cherry picker forklift with a work platform to elevate workers so they can check inventory.
• Follow all safety regulations.
• Assist with other tasks as needed, including loading and unloading delivery trucks. UNC Healthcare
12/2022 to 05/2023
• Pick, pack, check, and load products accurately on/off, trailers and to/from designated areas of facility.
• Move materials around facility using palled and crates.
• Stack loads in correct storage bays, following inventory-control instructions.
• Complete forms and handle documentation.
Equipment Operator
04/2022 to 09/2022
Owens and Minor
Raleigh, NC
• Use vehicle stabilization to prevent the vehicle from tipping over when the boom is extended.
• Used top piling techniques when working with various types of pile to complete projects safely and on time.
• Conducted daily safety checks to ensure that the equipment is in good working order.
• Increased productivity, which resulted streamlining procedures.
• Use radio and equipment for picking orders and stack on the pallet.
• Improved performance by operating the cherry picker in a safe and efficient manner. Assistant Customer Service
04/2015 to 04/2022
Food Lion
Raleigh,NC
• Answer customer request with friendly, knowledgeable service and support.
• Reviewed submitted documents for compliance and to ensure that recordkeeping policies were followed.
• Provided friendly, knowledgeable service and support in response to customer service.
• Keep accurate and current customer account data with manual form processing and digital information updates.
• Assisted customers by approaching conversation with a positive and timeframe. Certified Nursing Assistance
07/2009 to 05/2015
Central Regional Hospital
Butner,NC
• Increased patients satisfaction by assisting with personal tasks like walking and dressing.
• Built relationship with patients, caregiver, and healthcare professional in order to help patients achieve their personal
• care plan.
• Check patients vitals such as temperature, blood pressure, and blood sugar to stay on top of symptoms and keep informed
• of any changes.
• Followed and enforced safety protocols to protect patients and workers. Accountant
05/200 to 03/2023
Guam Power Authority
Guam
• Trained
• Complied general ledger entries with 100% accuracy on a tight deadline
• In charged of payroll and receivable.
• Established and improved accounting systems and process to meet business need and maximize operational
• effectiveness.
SKILLS
Team building – 10+ years
Customer Service – 10+ years
Organization – 10+ years
Communication – 10+ years
Relationship Development – 10+ years
_ EDUCATION
College Tech
Other
Nursing assistant Raleigh,
NC
05/2004 to 06/2004
George Washington High
High school or equivalent
Basics Guam
08/1995 to 06/1998
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