Project Management Program Manager

Douglas B. Vandergraph

Fort Collins, Colorado ***24

Ph#: 970-***-****

Email: *******************@********************.***

LinkedIn: www.linkedin.com/in/bestdamnprogramfacilitator

PROFESSIONAL SUMMARY

Accomplished Project/Program Management Professional with over 10 years of experience delivering high-quality projects across healthcare, IT infrastructure, and manufacturing. Expertise in leading projects using Agile (Scrum, Kanban), Waterfall, and hybrid methodologies, driving strategic alignment, stakeholder engagement, and cost optimization. Proven ability to optimize processes, manage risks, and deliver on-time, within-budget results. Adept at managing cross-functional teams and utilizing tools like Microsoft Project, Jira, SAP, Confluence, and Trello to ensure smooth project execution and tracking. Strong leadership and communication skills to manage vendor relationships, contract negotiations, and stakeholder expectations.

CORE COMPETENCIES

- Project Management (PMP Certified)

- Agile Methodologies (Scrum, Kanban, Lean)

- Waterfall Project Management

- Stakeholder and Vendor Management

- Risk Management & Mitigation

- Change Management & Process Improvement

- Budget & Financial Management

- Resource Allocation & Capacity Planning

- SOW & Contract Negotiation

- SDLC, MMIS Systems

- Cross-Functional Team Leadership

- Strategic Planning & Execution

- MS Project, Jira, Confluence, Trello, Asana, SAP

- Issue Tracking & Reporting

PROFESSIONAL EXPERIENCE

Project/Program Manager Scrum Master State of Ohio

October 2020 – Present

• Led a 12-member team of developers and business analysts to execute project management techniques, successfully delivering projects aligned with business objectives using Agile methodologies.

• Developed and executed detailed project plans using Microsoft Project and Jira, directly monitoring timelines, scope, and resource allocation to ensure project success.

• Facilitated all Scrum ceremonies and enforced agile practices, driving team accountability and progress through active participation and mentorship.

• Conducted comprehensive risk assessments, identifying and mitigating roadblocks to meet project objectives.

• Oversaw budget planning and financial management through SAP, ensuring precise tracking of expenditures to deliver projects on time and under budget.

• Managed vendor relationships and negotiated Statements of Work (SOW), ensuring seamless contract execution and fostering collaborative partnerships.

• Implemented new Standard Operating Procedures (SOPs) for Medicaid Fraud, Waste, and Abuse compliance, engaging stakeholders for alignment and training.

Manufacturing Project Manager Engineer (Remote) Carestream

October 2018 – October 2020

• Directed IT infrastructure upgrade for Kodak Film Manufacturing, utilizing hands-on project management to coordinate efforts, minimize downtime, and adhere to critical milestones.

• Managed Salesforce implementation, aligned with business requirements, and delivered ahead of schedule.

• Led the team to achieve MDR and FDA certifications through proactive project oversight and risk management.

• Utilized Trello for task tracking and collaboration, actively engaging team members to promote accountability and transparency in progress.

• Delivered the project 20% under budget by employing effective risk mitigation strategies and resource management.

Product Owner Project Manager (Remote) State of Arizona

June 2017 – October 2018

• Led the design, development, and integration of a new Enterprise Document Management System (EDMS) using AWS Cloud, managing project activities across 42 counties.

• Directed risk management initiatives and implemented strategies to mitigate project risks, ensuring successful delivery and stakeholder alignment.

• Defined success criteria and maintained ongoing stakeholder communications, managing expectations and ensuring project alignment with business objectives.

MMIS Certification Project Manager State of Alaska (Remote) Xerox

December 2016 – June 2017

• Managed the certification of Alaska’s MMIS system with CMS, achieving milestones on time and within regulatory standards through direct project oversight.

• Developed and tracked Agile project plans, managing cross-functional teams to ensure compliance and timely delivery through hands-on leadership.

CMS Federally Funded 90/10 MMIS Legacy System Upgrade Program Author Denver, CO

November 2014 – December 2016

• Authored a comprehensive federal program framework enabling states to modernize their legacy MMIS systems while ensuring CMS compliance.

• Collaborated with industry experts to develop tailored upgrade plans addressing specific system challenges, facilitating smooth transitions.

• Conducted workshops and training sessions with CMS personnel, enhancing understanding of federal requirements and fostering collaboration.

• Since playing a role on this team I have been a advisor on Medicaid legacy system(MMIS) upgrades for the State of California, State of Ohio, State of Alabama, State of Alaska and the State of Colorado as a independent contractor and advisor.simultaneously, resolving client issues, and helping to managing project risks.

Senior/Founder Trizetto Co-Nationwide Denver, CO

May 1999 – November 2014

• Revolutionized healthcare claims adjudication in America by building and selling one of the most successful healthcare software companies.

• Led multifaceted consulting teams implementing the Facets and NetworX product suites at leading health insurance organizations across the country.

• Served as Architect and Product Owner for the Facets application, managing projects with budgets exceeding $60 million, ensuring project quality, scope, and schedule control.

• Developed the Trizetto PMO strategy for the Facets and NetworX Suite, overseeing all aspects of project control, budget management, product development, sales training, and implementation.

• Created the Trizetto Facets and NetworX Certification and Training Program, engaging teams to ensure thorough training and preparedness.

• Managed up to four major Facets/NetworX implementations simultaneously, resolving client issues, and managing project risks. (Aetna, Blue Cross Blue Shield, Cigna, Humana, UnitedHealthcare, Anthem, Health Net, Molina Healthcare, Kaiser Permanente, WellCare)

EDUCATION & CERTIFICATION

- Bachelor of Business Administration

- Project Management Professional (PMP)

- PUI Artificial Intelligence/Automation Project Management Certification

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