Customer Service Data Entry
Resume:
NETSANET ALEMAYEHU
**** ***** **** ********** **, Atlanta Ga 30345
*******@*****.***
OBJECTIVES-
• Strong Interpersonal communication skills.
• Organizational skills and customer service orientation.
• Adaptability and ability to work under pressure.
• Problem analysis and problem solving.
SUMMARY OF QUALIFICATIONS-
• Reliability, ability to work independently and as part of a team.
• Good communication skills.
• Basic Computer Skill.
• Hard Worker, fast learner, and listener.
• Good time management skills.
• Ability to manage large transaction (data entry, data analysis).
• Strong Math skills.
• Ability to multitask.
EMPLOYMENT HISTORY-
Moe's Southwest Grill 2012 –2021
Assistant Manager
• Responsible for managing the daily operations of Moe's Southwest Grill. This includes ensuring that all guests are satisfied with their dining experience, overseeing the development and performance of shift leaders and team members. In addition, I was responsible for optimizing profits by utilizing Sterling Systems.
• Enforce sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. In doing so, I have been Scoring 96% or higher for all city/county health inspections and Steritech inspections.
• Maintain a professional image including cleanliness, uniforms and appearance standards.
• Maintain a professional image including cleanliness, uniforms and appearance standards.
• Provide direction to team members regarding operational and procedural issues.
• Create a work environment that is known in the community to be “the place to work”.
• Coordinate and manage the schedules of truck drivers to ensure products and goods are picked up and delivered in a timely manner.
• Communicate delivery issues to the General Manager. Goodwill 2007 – 2012
Sales Floor Associate
• Responsible for hanging apparel racks, placing wares on sales floor and display/rotation of merchandise.
• Responsible for floor recovery and cleaning as assigned.
• Adheres to all Goodwill and personnel policies and procedures; follow good safety practices including reporting safety hazards and injuries to the Team Leader Coach or Associate Team Leader.
• Maintains Goodwill sales floor, and dressing rooms free of dust, dirt, fallen merchandise, and clutter; removes hangers from cash wrap.
• Maintaining a clean, neat, organized, and safe facility. The image of the store reflects Goodwill, the manager, and the team.
Bakery Bell 2006 – 2007
Bakery decorator and packer
• Creates and decorates baked goods for customers.
• Making batters, fillings, icings, and other components.
• Adhering to food preparation guidelines and safety standards.
• Prioritizing production lists and adjusting production sheets as needed.
• Keeping workspaces, equipment, and display cases clean and sanitary. Pinnacle Staffing INC / Edward’s Bakery 2004 – 2006 Packer/Sorter
• Pulls and stacks product based on daily orders.
• Meets specifics of customer orders in a timely manner.
• Keeps products separated, organized, and in good rotation.
• Attention to Detail
Marshall Warehouse 2003 - 2004
Floor Associate
• Storing products, receiving incoming deliveries, scanning items before logging them on computer systems.
• Managing stock, maintaining a warehouse's cleanliness and inspecting products to detect defects or damages.
• Count, select, and sort items by style, color, store order, or other criteria.
• Match receipts against purchase orders; pack or unpack merchandise in and out of boxes.
• Ticket clothing, accessories, and other items.
Contact this candidate