Customer Service High School

Kimona T Hunter

** ***** ******, **********, ** *6606

Phone: 203-***-**** 203-***-****

Email: ************@*****.***

Profile

Experienced in customer service and sales roles with excellent communication skills.

Proven ability to handle multiple tasks and prioritize effectively in fast-paced environments.

Skilled in conflict resolution and maintaining positive relationships with customers and colleagues.

Strong organizational skills and adaptability to changing situations.

Dedicated and motivated with a positive attitude towards learning and growth.

Objective

To leverage my customer service and sales experience in a challenging role where I can contribute to company success and advance professionally.

Skills

Customer Service Excellence

Sales and Negotiation

Conflict Resolution

Multitasking and Prioritization

Relationship Building

Organizational Skills

Adaptability

Communication Skills

Education

William Knibb Memorial High School – Grade 12 (2019-2020)

Courses: Chemistry, Communication Studies, Environmental Science

Holland High School – Grade7-11 (2014-2019)

Courses: Mathematics, English Language, English Literature, Social Studies, Integrated Science, Religious Education

Training Direct – Nurse Aide (August -September 2024)

Graduation Certificate.

American Heart Association BLS Certification

Work Experience

Home Health Aide

Right at home of greater Fairfield County. (Oct. 2024)

Personal care: Assisting with bathing, dressing, and grooming.

Medication management: Helping patients take their medications as prescribed.

Sales Account Specialist

National Pen (2022-2024)

Cultivated positive business relationships to drive future sales and customer retention.

Demonstrated strong sales acumen by effectively presenting and promoting products/services.

Achieved and surpassed sales targets consistently through strategic negotiation and relationship-building.

Managed order processing and maintained up-to-date product knowledge.

Customer Service Agent

Jamaica Auto Parts (2021)

Provided exceptional customer service by addressing inquiries, resolving issues, and processing orders.

Directed customers to appropriate departments and facilitated smooth operations.

Played a key role in customer satisfaction and repeat business through effective problem-solving and service delivery.

Volunteer Experience

Assistant

Falmouth Courthouse (2019)

Supported daily operations by assisting with administrative tasks and customer service.

Directed customers to appropriate departments and facilitated smooth operations.

Played a key role in customer satisfaction and repeat business through effective problem-solving and service delivery.

Clark’s Town Primary School Assistant teacher 2018 (Volunteer)

• Grading assignments

• Providing support and reinforcement for teacher and lessons

Skills

Attention to detail

Time management

Effective communication

Patience and flexibility

Problem Solving Skills

Physical and Emotional resilience

Compassion and Empathy

Contact this candidate