Jessica Martin
** ****** ****** #* *********, MA 02072 781-***-****
*****************@*****.*** EDUCATION
Stoughton High School, Stoughton, MA
High School Diploma
PROFESSIONAL EXPERIENCE
CVS Pharmacy, Stoughton, MA 2002-2016
Shift Supervisor
§ Direct others to follow store policies and procedures for operational flow in each department
§ Responsible for cash management, register keys, door keys, and safe combinations
§ Ensure all staff adhere to cash handling policies and procedures
§ Provide exceptional customer service and ensure customer satisfaction
§ Work effectively with store management and store crews
§ Maintain customer and patient confidentiality
§ Monitor and react to signs of internal and external theft
§ Manage the opening and closing of the work premises Willwork Inc. Exhibit Services, South Easton, MA 2006-2008 Accounts Payable Clerk/Receptionist
§ Performed matching of vendor invoices for multiple entities and projects
§ Processed employee expense reports
§ Answered, screened, and directed inbound calls
§ Coordinated conference calls and meetings
§ Reconciled accounts payable aging to the general ledger
§ Managed the accurate and timely processing of purchase orders and invoices
§ Received and assisted clients and directed them to correct destinations Billy’s Sandwich Shops, Stoughton, MA 2001-2002
Assistant Manager/Shift Operator
§ Maintained smooth operation and daily function of busy sandwich shop
§ Enforced sanitary practices for food handling and maintenance of kitchen and dining area
§ Ensured optimal satisfaction of customers and staff
§ Addressed customer complaints and resolved problems
§ Operated cash register and maintained food inventories
§ Monitored and managed operational activities
SKILLS
§ In depth knowledge of scheduling events and calendars, coordinating tasks, handling details, setting goals, meeting deadlines, and keeping control over budget
§ Ability to effectively delegate
§ Experience with Peachtree, QuickBooks and Microsoft Office
§ Professional verbal and written communication skills
§ Strong organizational skills – ability to prioritize daily tasks 901-8076
901-7086