Operations Manager Warehouse
Resume:
Robrick Adger
***** ******* **, *******, ** ***** C: 972-***-**** *********@*****.***
Addison, TX 75001
*********@*****.***
Strong Logistics background honed by fulfilling operational responsibilities with some of the strongest Logistics organizations in the U.S. Proven experience leading multiple DC platforms. Operations Strength: Motivated professional with established reputation for reliability, hard work, commitment, consistency, accuracy, attention to detail, bottom line quality/cost control and effectiveness in fast paced operations.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Senior Operations Manager
APL Logistics-Irving, TX
November 2021 to Present
Responsibility for the Warehouse Operations in a transitioning 3PL operation with the primary focus on getting a FTZ (Foreign Trade Zone) turned on and operational.
• Recruiting, hiring, developing, and managing support resources to deliver program strategies.
• Establishing effective relationships and engaging with key stake holders to ensured aligned, consistent communication.
• Coordinate reviews of business systems, administration, resources, procedures, and methods to improve operational and cost effectiveness, and efficiency.
• Ownership of the transition solution working extensively with operations and cross functional teams.
• Manage transition planning and changes in a controlled manner from design to operations. Warehouse Manager
Living Spaces Distribution-Grand Prairie, TX
March 2019 to Present
Warehouse Manager with responsibility for planning day to day operations and Implementing strategic operations programs.
• Developed and implemented Nationwide Shipping program for the company. Currently shipping 72% of the volume all across the country.
• Assumed responsibility for the delivery function with primary goal to decrease product returns and exchanges. Facility ran a 6.8% return rate in 2019. Month to date this year, we are running at 4.06% with a low month of 3.70%.
Supervisor - Local Sort
UPS - United Parcel Service-McKinney, TX
November 2017 to March 2019
• Manage all functions relating to the processing of inbound and outbound packages for the facility.
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
CTDI - Communications Test Design, Inc., Flower mound, TX Production Supervisor
• Manage all functions relating to the processing and testing of units for the facility on third shift.
• Identified operational inefficiencies and made recommendations and changes for process improvements.
• Prepare and submit performance reports
• Hired, trained, and supervised scheduling for the all activities for new employees while building the third shift.
• Identified operational inefficiencies and made recommendations and changes for process improvements.
Operations Consultant
RWA Worldwide-Dallas, TX
July 2007 to November 2017
• Developed and built business from start-up.
• Monitored daily operations and collaboratively worked to solve operational issues and/or opportunities.
• Defied strategy and business plan for all touch points of the business to include bookkeeping, P&L, and budgeting.
• Facilitated infrastructure development to support and enhance operational efficiency.
• Identified operational inefficiencies and made recommendations and changes for process improvements.
• Hired, trained, and supervised scheduling for the day-to-day activities for company teammates. Director of Operations
On-Target Supplies and Logistics-Dallas, TX
March 2005 to July 2007
• Reorganized operations team and established strategic initiatives to clarify responsibilities and sharpen focus on goals.
• Dramatically improved crucial relationships with 3PL customer base to build trust and customer loyalty. Developed and Led a Project for customer (Rubbermaid) which consisted of opening three warehouse facilities consisting of 1.6 million square feet.
• The project added over $30m in annual revenue for the company. Directed and managed a total of 16 customer locations in addition to home office warehouse and distribution operations. Operations Manager
Supervalu / Advantage Logistics-Fort Worth, TX
January 2003 to March 2005
• Led roll-out of new enterprise software solution for Order Selection process (Collective).
• Partnered successfully with all functional departments within the distribution facility in addition to the customers on-site representative (Target Stores) to insure quality and productivity goals were achieved.
• Reduced overall labor costs while increasing productivity by leading team in redesigning warehouse layout to integrate Collective order selection, replenishment, and shipping modules.
• Trained, coached and mentored staff to ensure smooth adoption of new program. Site Manager
International Paper / Spectra Serve, Elk Grove-Village, CA, US February 2001 to December 2003
• IL Spearheaded cross-functional initiatives to achieve multiple customer desired outcomes.
• Directed implementation of Quality improvement program including stop audits, root-cause analysis, ad implementation of remedial actions.
• Directed handling of customer complaints including physically visiting customer's plants and collaborating with production engineers to identify and resolve issues.
• Developed and produced short/long term production scheduling and forecasting and monthly analysis and cost forecasting.
General Manager
Genco Distribution System, Inc-Milwaukee, WI
January 1999 to February 2001
• WI Led start-up of a Hanger Re-Use Facility, the largest in the country for 3PL customer J.C. Penny.
• Coordinated hanger re-uses facility budgeting, capital and strategic planning, and operations improvement projects focused on waste reduction and increased product output.
• Directed onsite operations for Returns Processing and Distribution facility, including recruiting and directing staff of more than 150.
• Created critical KPIs to track and improve operational efficiency resulting in substantial annual saving Warehouse Manager
Conco Foods Service Distribution-Shreveport, LA
April 1998 to December 1999
• Utilized new WMS to extend order cutoff times for customers, allowing for additional next-day order availability and extended hours for customer pickup.
• Implemented highly effective employee safety programs, resulting in a company record of no lost time injuries for 525 days.
• Developed a new hire program that assisted supervisors in the process of employee selection, which shortened the learning curve and resulted in longer retention of new hires.
• Enhanced and developed a training manual for supervisors and new employees.
• Developed and implemented production standards for all inbound and outbound departments; resulting in a decrease in total handling cost per case.
Manager of Receiving Operations
Blockbuster Distribution-Dallas, TX
December 1997 to April 1998
• Controlled receiving and distribution of merchandise to assure inventory accuracy interface with vendors and accounting to resolve discrepancy problems.
• Directed all materials/logistical functions related to receiving, warehousing, and returned goods in three distribution facilities.
• Coordinated inventory levels with all departments and reduced inventory shortage significantly.
• Planned, organized, and implemented all logistic and warehouse activities during facility reorganization and consolidation from three facilities into one main distribution center. Shipping Manager
Dollar General Distribution-Ardmore, OK
November 1996 to December 1997
• Trained, coached and mentored staff to ensure smooth operation of shipping functions to insure daily delivery schedule to over 200 stores daily.
• Developed and implemented standardized practices for non-conveyable order processing, staff scheduling and shipping functions.
• Established strong working partnerships with transportation service providers that ensured that the availability of sufficient resources during peak season.
• Streamlined the non-conveyable order selection process that resulted in a decrease in total labor cost for the shipping function.
Operations Manager
Wal-Mart Distribution-Brookhaven, MS
January 1985 to November 1996
• Developed strong success driven operational teams.
• Implemented career building programs, incentives and established corporate loyalty. Functioned in multiple retail distribution center start-ups over one million sq. ft. in size.
• Functioned on the transition team tasked with converting a convenience store distribution facility into a full line Retail Grocery Distribution Center Platform. Education
Associate in Business Management
Louisiana State University at Shreveport - Shreveport, LA September 1985 to December 1987
Skills
• OPERATIONS (10+ years)
• TRAINING (10+ years)
• ACCOUNT MANAGEMENT (10+ years)
• BUDGET (10+ years)
• CUSTOMER SERVICE (10+ years)
• Key Holder (10+ years)
• Onsite (10+ years)
• On-Site (10+ years)
• Production Planning
• Performance Management
• Labor Cost Analysis
• Human Resources
• Enterprise Software
• Microsoft Excel
• Leadership
• Warehouse management system
• Supervising experience
• LMS
• Strategic planning
• Warehouse management
• Freight
• Logistics
• Time management
• Data entry
• Warehouse experience
• Microsoft Word
• Warehouse Distribution Experience
• Operations Management
• Forecasting
• SAP
• Computer Networking
• Transportation management systems
• Shipping & receiving
• Construction
• English
• Microsoft Powerpoint
• Microsoft Outlook
• Management
• Sage
• Manufacturing
• Asset management
• Microsoft Office
• Supply Chain
• Human Resources Management
• Team Management
• Lean
• Budgeting
• ERP Systems
• Profit & loss
• Production management
• Inventory control
• Analysis skills
• Continuous improvement
• Communication skills
• Pivot tables
• Contract negotiation
Certifications and Licenses
Forklift Certification
Additional Information
SKILLS
• Corporate Vision and Strategy
• Operational Development
• Efficient Operations Management
• Decisive
• Problem and Persuasion
• Performance Management
• Inventory Management
• Personal Influence and Persuasion
• Budget development
• Project management
• Customer service-oriented
• Human resources management
• Client account management
• Staff training/development
• Efficient multi-Task
Contact this candidate