Customer Service Patient Care

Maria Pacheco

% 831-***-**** = —mpd****@gmailcom 9 _ Salinas, CA93905

PROFESSIONAL SUMMARY

My job objective is to ensure a long term career opportunity, fully utilize my training and skills while making a significant

contribution to the success of the organization and my community.

SKILLS

Patient Care Vision testing Chartdocumentation Customer Service __Strong multitasking

EXPERIENCE

* Administered diagnostic tests such as fluorescein angiography, pachymetry, OCT imaging and visual field testing

* Maintained accurate records of patient visits and test results in electronic medical record systems.

* Updated patient charts with current information about medications, allergies, immunizations and family history.

CARETAKER, Salinas, CA

Kept storage areas organized and free from clutter.

Performed general cleaning duties such as vacuuming, dusting, washing windows and mopping floors.

Maintained records of all maintenance tasks performed on daily basis.

STERILIZATION TECHNICIAN, Salinas, CA

Performed routine maintenance on sterilizers to ensure proper functioning and optimal performance.

Developed strong knowledge of safety protocols and infection control procedures related to sterilization processes.

Disposed of waste materials generated during the sterilization process according to applicable laws and

regulations

‘SPECIALEVENT BARTENDER, Salinas, CA

Conducted regular maintenance checks on equipment such as ice machines, blenders, and draft beer lines;

reporting any malfunctions or damages immediately.

Collaborated with the event coordinator to ensure that all guests had access to drinks as needed throughout the

duration of the event.

Followed up promptly on customer complaints or requests in order to maintain high levels of satisfaction.

MIXOLOGIST, Salinas, CA

* Exhibited excellent customer service skills while handling orders in a fast-paced environment.

* Demonstrated ability to mix and serve alcoholic beverages according to established recipes, using knowledge of

ingredients and mixing techniques.

* Cultivated an extensive knowledge of spirits, wines, beers, cocktails, and other mixed drinks.

EDUCATION

CERTIFIED STERILIZATION TECHNICIAN, San Jose

COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA, Salinas

CERTIFICATIONS

* Certified Sterile Processing Technician

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