Dedicated Administrative Assistant with solid background in high-volum

TL

TAMARA LONDON

************@*****.*** 404-***-**** Conyers, GA 30013

Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Microsoft Word, Excel, Outlook/ Intermediate

Insurance Eligibility Verification

Transporting Files

Data Entry Documentation

Back Office Operations

Cash Deposit Preparation

Judgment and Decision Making

Strong Organizational Skills

Verbal and Written Communication

Multitasking and Time Management

Multi-Line Telephone Systems

Accounting Skills

Dunwoody Christian Academy

Dunwoody, GA

Administrative Assistant

08/2020 - Current

Directed customer communication to appropriate department personnel. Provided secretarial and office management support while building cooperative working relationships.

Scheduled appointments, meetings and events for management staff. Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.

Organized both physical and digital files and updated reports to coordinate project materials.

Answered phone calls and emails to provide information, resulting in effective business correspondence.

Utilized editing programs to proofread content for typo-free emails, memos and documentation.

Inventoried and ordered supplies for office.

Developed administrative processes to achieve organizational objectives and improve office efficiency.

Handled incoming calls and directed callers to appropriate department or employee.

Kept office equipment functional and supplies well-stocked to promote efficient operations.

Created spreadsheets in Microsoft Excel for record-keeping and reporting. American Coach Lines Of Atlanta/ Mega

Bus Norcross, GA

Ticket Agent/Supervisor

11/2011 - 04/2022

Supervise daily responsibility for 10 employees.

Customer service for 1,500/internal/external customers. Verify tickets and locations/Process credit cards payments. Directed investigations to verify and resolve customer complaints. Handled departmental scheduling to maintain proper staffing for shifts. Summary

Skills

Experience

Greeted customers entering and leaving establishment. Doctors Vision Works Tucker, GA

Optician Technician/Ticket/Supervisor of

Operations

05/2005 - 06/2011

Supervise daily responsibility for 12+ employee

Perform daily open and closing duties

Run daily, monthly, and quarterly reports

Submits daily deposits and other back transactions Answer phones, screen, or forward calls and provided company information, schedule appointments, verify insurance Resolve customer services issues and request

Dekalb School Of The Arts Avondale Estates, GA

High School Diploma

06/1994

Education and Training

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