Social Media Customer Service
Resume:
Ares Orlanzzini
Apopka, FL *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
BMW Genius
Fields BMW Winter Park - Winter Park, FL
June 2022 to Present
Managing Car inventory
Updating clients on product technology
Troubleshoot problems for our clients
Schedule appointments for clients to bring their vehicles in Lease turn in inspections
Merchandiser/Stocker
Walmart - La Habra, CA
September 2021 to January 2022
• Would unload the merchandise off of the trucks and stock items on the shelves
• Make sure the back room was clean at all time
• Process claims
• Help out in other departments
Cashier/Host
Habanero's Mexican Grill - Longwood, FL
March 2017 to August 2021
• Answer incoming calls to the restaurant and provide appropriate service
• Help dining room staff by setting and clearing tables; replenishing water; serving beverages
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for To-Go orders
social media profile manager
Habanero's Mexican Grill - Orlando, FL
January 2019 to March 2021
I was in charge of managing the restaurants Instagram page.
• attracting traffic to the page
• posting engaging content that attracts the right audience
• staying up to date with trends.
Cashier/Customer Service
Dairy Queen - Kansas City, MO
May 2018 to August 2018
1. Completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards. 2. Assist with menu navigation and product ingredient questions 3. Perform other duties as assigned by management
4. greet and welcome customers to the Dairy Queen brand Education
High school diploma
Staley High School - Kansas City, MO
August 2017 to May 2021
Skills
• Cashiering
• Customer Service
• Food Service
• Time management
• Leadership
• Organizational skills
• Cash Handling
• Merchandising
• Sales
• Retail Sales
• Guest services
• Social media marketing
• Public relations
• Communication Skills
• Presentation Skills
• Writing skills
• Report writing
Languages
• Spanish - Fluent
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