Business-To-Business Senior Process Executive
Resume:
Suzette Fin Villegas
*** **** ***., ******* ***** Bldg., Plainview
Mandaluyong, Metro Manila Philippines 1550
********@*****.***
CAREER OBJECTIVE:
Being in the corporate world, wish to be working with a group that can provide me the stimulating environment, the challenge, the stability and the rewarding career that expect to develop and sustain in a business organization with general prestige. Given the chance, this experience would indeed be an important milestone in my career.
HIGHLIGHTS OF MY QUALIFICATION:
e Has excellent communication skills both written and oral (English and Filipino)
® Proactive, takes initiative
e Able to communicate effectively with staff in all levels e Highly organized and flexible
« Capable of doing multitask and detail-oriented
e Anexcellent team player, one who creates a good working environment e Can work under minimum supervision
e Well versed with MS Office application (Word, Excel, PowerPoint, Outlook Express)
« Problem solving and analytical skills
PROFESSIONAL EXPERIENCE:
Cognizant
Nov 2021 -Jun 2024
Senior Process Executive
Retail/Food Industry/ Supplier/Business-to-Business (B2B) Sysco -global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities
Sitel
Dec 2019 -Nov 2021
Customer Experience Advocate
ACCOR — the world-leading augmented Hospitality Group Sales/ Hotel & Room Accommodation for luxury and premium brands, as well as popular midscale and economy brands
AmeriGas-provides propane delivery, tank installation, & more for home or business/Energy Industry Concentrix
Oct 2017 -Nov 2019
Account Support Specialist - Tier Il
General Motors, GM Vehicles (Chevrolet, GMC, Cadillac, Buick, etc.) OnStar -provides safety, security, evolving in-vehicle technology, multimedia entertainment Sales/offers OnStar services (e.g. Roadside Assistance, 24/7 Emergency Services, Automatic Crash Response, Crisis Assist, vehicle mobile app (access to maps, apps, voice command), Turn-by-turn Navigation, Stolen Vehicle Assistance
Acquire Asia
Apr 2017- Sep 2017
Account Executive
Ring Central — the world’s most reliable communication platform for organizations of all sizes. From small businesses to Fortune 1000 companies, brands across the planet VoIP/Cloud business communications, Contact Center, etc./CISCO/ Business-to-Business (B2B) Cognizant
Dec 2015 -Jan 2017
Senlor Process Executive
One Call Care Management -provides health care services to the workers compensation market Staffing Coordinator for Home Health Nurse, Physical Therapist, Occupational Therapist, Speech Therapist, Home Health Aide/Care Giver for wounded workers EDUCATIONAL AND PERSONAL BACKGROUND:
EDUCATIONAL:
DEGREE: BACHELOR OF SCIENCE IN NURSING
GRADUATE
2004 -APRIL 17, 2008
COLLEGE SCHOOL: AMA SCHOOL OF MEDICINE
EAST RIZAL, PHILIPPINES
DEGREE: BACHELOR OF SCIENCE MAJOR IN INFORMATION TECHNOLOGY UNDERGRADUATE (2" YEAR, 2" SEMESTER)
JUNE 2001- MARCH 2003
PERSONAL:
COUNTRY OF ORIGIN: Philippines
SEX: Female
CIVIL STATUS: Single
HEIGHT: 5'2"
WEIGHT: 47 kg
HEALTH: Fair and Fit
REFERENCES CAN BE PROVIDED UPON REQUEST.
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