Customer Service Cocktail Server
Resume:
Mercedes Pirkins
Las Vegas, NV *****
**********@*****.***
My objective is securing a permanent position I can learn from and also build with the company. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cocktail Server
Green valley resort casino-Henderson, NV
June 2023 to Present
• Provided exceptional customer service by promptly greeting and seating guests, taking drink orders, and delivering beverages with a friendly and professional demeanor
• Demonstrated extensive knowledge of cocktail recipes, ingredients, and presentation techniques to create unique and delicious drinks for patrons
• Efficiently managed a high volume of drink orders during peak hours while maintaining accuracy in order preparation
• Collaborated with bartenders to ensure timely delivery of specialty cocktails and customized drinks according to guest preferences
Cocktail Server
Ceasers Entertainment-Las Vegas, NV
March 2022 to June 2023
• Efficiently took and delivered drink orders, ensuring accuracy and timeliness
• Demonstrated extensive knowledge of cocktail menu, including ingredients, preparation methods, and garnishes
• Maintained cleanliness and organization of bar area, restocking supplies as needed
• Provided exceptional customer service to patrons in a fast-paced cocktail lounge environment Cocktail Server
California casino-Las Vegas, NV
February 2021 to March 2022
• Provided exceptional customer service to patrons by promptly taking and delivering drink orders
• Demonstrated extensive knowledge of cocktail menu, including ingredients, preparation methods, and garnishes
• Efficiently managed a high volume of tables during busy shifts, ensuring timely delivery of drinks and maintaining customer satisfaction
Hostess/Server
Suncoast Casino and Hotel-Las Vegas, NV
January 2020 to February 2021
• Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
• Managed guest seating efficiently, ensuring optimal use of available tables and minimizing wait times
• Effectively communicated with servers, kitchen staff, and management to coordinate seating arrangements and maintain smooth operations
Hostess/Server
Applebee's-Henderson, NV
March 2019 to December 2019
• Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
• Managed guest reservations, ensuring accurate seating arrangements and timely service
• Effectively communicated with the kitchen staff to ensure prompt delivery of food orders
• Maintained a clean and organized host stand area, creating an inviting first impression for guests Women's Coordinator
TJ Maxx-Las Vegas, NV
November 2016 to January 2019
• Developed and maintained relationships with key stakeholders to ensure smooth execution of projects
• Created detailed project plans and timelines to track progress and meet deadlines
• Managed a team of XX coordinators, providing guidance and support to ensure successful completion of tasks
• Coordinated and managed logistics for company events, including venue selection, vendor coordination, and budget management
Education
High school diploma
San Bernardino, CA
Certifications and Licenses
Food Handler Certification
Alcohol license
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