Customer Service, experience in fast pace serving

Sarah Davis 703-***-****

*************@******.***

EXPERIENCE

Big Jerk kitchen and lounge - waitress/bottle server, bartender

**/**** ** **/****

Responsible for serving customers in an accommodating manner, Present menu, answer questions, and make menu recommendations. Mix creative and traditional cocktails while providing responsible serving of alcoholic beverages. Providing full bottle service to patrons including set up and clean up

9 Mile Carribean LLC, Las Vegas NV, —- shift supervisor 04//2017 to 10/2020

Provide exceptional customer service. Run the floor and keep shift organized. Open and close. Answer calls and provide help to dissatisfied customers.

Human Resources Coordinator (part-time), Oops Sundries LLC 09/2015 to 10/2016

Assist with new hire paperwork and orientation. Maintain current employee and term employee files. Organize employee schedules and generate employee sales tracking reports. Assist with payroll disbursement and record keeping

Starbucks, Corporation, (part-time) Las Vegas NV —- Barista 12/2015 - 11/2017

Provide exceptional customer service by greeting, speaking, taking orders. Craft drinks to the customers liking and order. Organize inventory

SKILLS

Ability to adapt and easily

grasp complex situations;

detail oriented, organized and

reliable good time

management, creative,

conscientious and thorough;

educated, experienced,

superior customer service;

typing skills

Word, Excel, Outlook, and

Powerpoint

Objective

To obtain a fulfilling position

to allow me to utilize my

creativity and interpersonal

skills as an integral member to

my employer and team.

Nandos Peri Peri, National Harbor, MD —- Hostess/ Server 02/2013 - 09/2014

Responsible for taking reservations over the phone, online, or in-person. Maintain a clean, tidy, and welcoming front-of-house experience. Seating guests at designated tables. Providing excellent customer service during their dining experience. Carrying drinks and food from the kitchen or bar area to the tables. Memorizing the food menu and wine list. Setting tables throughout the shift EDUCATION

College of southern Nevada, Las Vegas, NV — Associate Degree of business and science

Euphoria Institue of Beauty Arts and Science, Las Vegas, NV — Esthetician

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