Scrum Master Project Manager

Prima Ngegha

Tel: 612-***-**** Location: Brooklyn park, MN

Email: ********@*****.***

SR SCRUM MASTER

Result driven Servant leader with 10+ Years in the IT field, a bilingual, Scrum Master and Project manager, promoting 8+ years career in Agile methodologies. Ability to coach, build self-organizing and cross functional teams, with 70% proven success rate of meeting deadlines and a 30% rate of reducing project cost in an Agile environment. Collaborative individual with ability to remain poised in all types of situations. Skilled Scrum Master with great experience in Lean-agile, empirical process in decision-making and problem-solving abilities. Well versed in coordinating projects with co-located and off-side teams. Experience in Scrum, Kanban, XP, lean, TDD, BDD and Scaled Agile Framework, Agile principles, and values. Desired to apply expertise to new roles with progressive organization.

CORE COMPETENCIES

Servant Leader/Facilitator

Adaptability and Risk Management

Scrum, Kanban, SAFe, BDD, TDD

Agile Mindset, growth mindset

Software Development Life Cycle (SDLC)

Problem Solving and Conflict Resolution

Active listening, Exercising judgement, Proactive.

Communication and Organization

Facilitation/Mentoring/Coaching

Scrum processes, Project Management

Mural, TFS, Excel, Visio, OneNote

Jira/Confluence/SharePoint, PowerPoint

Empathy and Emotional Intelligence

Quick Learner and Adaptive to change

PROFESSIONAL EXPERIENCE

Wells Fargo

February 2022– Present

Senior Scrum Master

Collaborating with cross-functional teams using Agile tools like Jira and Confluence to ensure sprint success, realizing a 20% efficiency boost.

Implementing Agile strategies and techniques, enhancing team performance by 15% through streamlined processes.

Managing performance metrics using burn-down charts and retrospectives, improving project predictability by 25%.

Facilitating Agile events such as backlog prioritization and sprint planning, reducing project overhead by 20%. Championed the adoption of Agile tools like Jira, Confluence, and MS Teams, Visio, fostering collaboration and efficiency.

Mentored teams on Scrum principles, promoting continuous improvement and adaptability.

Identified and resolved impediments using Agile techniques, ensuring timely project delivery and risk mitigation.

Using ServiceNow's ITOM capabilities to automate infrastructure provisioning, deployment, and testing processes, enabling faster and more reliable delivery of product increments.

Intel Corporations

October 2020 to Jan 2022

Scrum Master

Coordinated all scrum ceremonies including sprint planning, daily standups, sprint retrospectives, sprint demos, PI planning, and release planning and execution.

Mentor and coach teams on Agile practices and principles and on the different Agile frameworks.

Collaborated closely with product owner, Project, and Product managers to create clear and concise backlog stories, making it relevant and prioritized, ensuring acceptance criteria on DoD are agreed upon and stories are ready for sizing.

Received direction from leaders and exercised independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements.

Effective use of scrum metrices such as burn down, velocity chart to monitor work in progress.

Acted as a servant leader by regularly conducting team health checks, providing support and coaching based on the team’s need.

Promoted continuous improvement and quality productivity and foster innovation with empiricism.

Ensured the scrum values and scrum pillars are achieved.

Bring hidden risks to the surface and quickly see things you could not.

Communicated and presented weekly updates/risk/issues/impediments and teams PI progress to RTE, product managers using confluence and scrum dashboards.

Documented team working artifacts/reports within JIRA such as: commitment rosters, calendar planning and teams working Agreement.

Foster an Agile culture, building trust and collaboration across all team members.

Introduced iteration Planning, practices and benefits to delivery team and demonstrated the benefits of the scrum framework by allowing team to monitor the progress of projects and be aware of pertinent project issues.

Blattner Company Ltd

August 2018 to September 2020

Scrum Master/Kanban Lead

Lead the Agile transformation and implementation while constantly evaluating and articulating the current state of Agile maturity through an assessment of the organization, guiding, and coaching both the Scrum Team and Product team for improvement.

Trained and coached Scrum Masters, teams, leaders, and the entire organization on their Agile transformation journey, resulting in a positive, lean-Agile culture that celebrates individuals and innovation, while enabling responses to change.

Worked with my teams to set WIP limit and board structure to match workflow.

Organized and developed Scaled Agile framework to deliver complex products and define the different roles and responsibilities from portfolio to team level.

Coach leaders to understand not just how to adopt Agile frameworks, but also how to apply Agile values and principles effectively through various frameworks.

Organized and facilitate community of practice events, Scrum of Scrum meetings to help identify dependencies and look for ways to provide sustainable value to customers.

Developed Value Streams and receiving directions from senior leaders while developing the knowledge to understand function, policies, procedures, and compliance requirements.

Mede Analytics

May 2015 to July 2018

Business Analyst

Performed Agile trainings, coffee hours to discuss topics such as: Scrum events and artifacts, Kanban, scaling, user story writing, estimation, metrics, definitions of ready and done, team agreements and vision, sync meetings (Scrum of Scrums), WIP limits and the benefits of communities of practice.

Conducted Agile maturity reporting on all teams, revisited the team’s progression every few sprints at the beginning of every PI planning session and came up with plans for continuous improvement.

Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of productive conflict resolution and problem solving.

Facilitated discussions, decision making, and conflict resolution while playing an active role in providing solutions and making decisions where applicable.

Prepared and presented reports on the PI progress and success to leaders and stakeholders.

Coordinated activities and dependencies with other teams across the program.

Partnered with and support the Product Owner

Collaborated to create, manage, and maintain improvement strategies and roadmaps at both the value stream and team level.

Product delivery health by understanding and leveraging metrics, delivery dashboards, risk mitigation strategies, dependency coordination, and feedback loops.

Assisted with internal and external communication, improving transparency, and radiating information.

Improved the productivity of the teams in any way possible, within Agile/Lean ethics.

Provide coaching and mentoring to team members on Agile practices and processes.

JP Morgan & Chase

February 2014 to February 2015

Project Manager

Maintained close connection with project personnel to quickly identify and resolve problems.

Trained and coached key team members on production techniques to establish expectations and ensure compliance and quality guidelines.

Oversaw budgets for project, tracked expenses timelines and communicated with key stakeholders on milestones.

Develop new analytic tools to allow senior management to understand the impact of each project.

Proactively communication on any risks, design, and quality issues, or increases in scope/time required to ensure projects remained on track.

PROFESSIONAL QUALIFICATIONS

Certified Scrum Master (CSM)

Professional Scrum Master (PSM)

Kanban Management Professional (KMP)

Certified SAFe 6.0 Advance Scrum Master (SASM)

Professional Scrum Product Owner (PSPO)

AWS Certified Solutions Architect Associate

EDUCATIONAL BACKGROUND

●University of Dschang – Bachelor of Science. (Banking and Finance)

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