Customer Service La Jolla

PROFESSIONAL SUMMARY

WORK EXPERIENCE

JESSICA KUEFNER

La Jolla, CA 92037 516-***-**** ***********@*****.*** Hardworking and reliable waitress focused on going above and beyond to support team and serve customers. Trained in fast paced environment offering top-notch customer service abilities. Motivated to continue to learn and grow as a seasoned professional. JANUARY 2023 CURRENT

Waitress Sauced Pizzeria SAN DIEGO, CA

Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.Presented food and beverages to guests at tables.Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.Presented menus to patrons to answer questions about menu items and make recommendations.Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.Set up tables in between patrons to reduce wait times.

JANUARY 2022 CURRENT

Server/Busser Breakfast Republic La Jolla, CA

Greeted guests promptly, shared daily specials and collected drink orders to offer superior service.

Handled multiple tables simultaneously with high service quality. Took orders, made drinks and provided refills for guests. Assisted guests with making menu choices and took note of special requests. Used POS system to accurately input orders and process payments. Promoted great customer service by remaining attentive to guest needs. Controlled flow of food from kitchen to dining room to meet time targets. JANUARY 2023 MAY 2023

Private Nanny Private Home SAN DIEGO, CA

Regulated children's schedules to balance rest, learning and play.Followed routines to foster stability and structure in children's lives during parental absences.Developed EDUCATION

SKILLS

lasting, professional relationships with families by encouraging open communication and delivering positive feedback.Monitored indoor and outdoor playtime by guiding activities while watching for dangers.Helped children discover enrichment activities to inspire imagination and creativity.Sparked creativity and imagination by teaching children new ideas each day.

JUNE 2006 DECEMBER 2022

Letter Carrier USPS, United States Postal Service San Diego, CA Delivered mail to residences and business establishments determined by specific route with on-time delivery of mail.Obtained receipts for registered and certain insured mail.Separated mail to be transported to relay boxes along route for subsequent delivery.Observed road rules, weather and road conditions and other factors to maintain safe driving record.Delivered various types of mail on routes according to strict timelines.Scanned labels on letters or parcels to confirm receipt.Collected outgoing mail from homes and businesses to deliver to post office for processing.Cleaned and checked over vehicle after completion of daily deliveries.Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.

Some College (No Degree): Liberal Arts and General Studies Nassau Community College, Garden City, NY

Some College (No Degree): Marketing

CSU Global

High School Diploma

Hicksville High School, Hicksville, NY

Table Bussing Warm and Friendly

Food and Beverage Service High Volume Dining

Workflow Coordination Cool Under Pressure

Menu Memorization Point of Sale (POS) System

Operations

High-Volume Dining

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