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Customer Service

Location:
Lebanon, TN
Posted:
October 22, 2024

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Resume:

Christine Harris

*** * ******* **

Lebanon, TN **087

Home: 973-***-****

******************@*****.***

SUMMARY

Thorough medical professional bringing numerous years of healthcare knowledge and success with patients Successful at administering immunizations, documenting vital signs and conducting vision and hearing screenings, patient education, support and team building.

SKILLS

●Telephone etiquette

●HIPAA Compliant

●Greeting patients

●Patient callbacks

●Personal and professional integrity

●Knowledge of medical terminology

●Insurance Verification

●Medisoft billing systems

●Computerized charting specialist

●Electronic medical records

EXPERIENCE

Process Assistant (Facility Management) / Mail Room 07/2023 TO Present Metasys Technologies Inc./XEROX

●Mailroom Facility Specialist with strong experience in coordinating all aspects of facility operations, including maintenance, repairs, and space management.

●Hands on experience in monitoring and managing inventory of printing supplies, including ink, toner, and paper.

●Experienced in providing technical support for print-related issues to end-users.

●Well versed in assisting users with printing tasks, including scanning, copying, and faxing.

●Skilled in Installing and configure printers, copiers, and other peripheral devices.

●Performed routine maintenance and troubleshooting on printing equipment.

General Clerk II 07/2021 to 06/2023

TEYA ENTERPRISES LLC

Richmond Army Recruiting Office Richmond, VA

●Provides administrative support to ensure efficient operation of office.

●Maintaining filing system (stored both manually and electronically).

●Verifying statistical reports for accuracy and completeness.

●Responsible for up to date employment documentation and records.

Medical Screener 08/2020 to 05/2021

CHI Memorial Hospital Chattanooga, TN

●Responsible for screening employees, patients, and guests for symptoms of COVID-19 prior to them being allowed to enter our facilities

●Confirm that everyone is screened in accordance with our COVID-19 guidelines and that patients are transported to their respective location

●Greet patients / employees in professional, welcoming manner

Hospital Security 03/2020 to 6/2020

G4S/CHI Memorial Hospital Chattanooga, TN

●Ensure the facility is provided with high quality security services to protect people and property

●Report safety concerns

●Controls access to hospital facility through the admittance

Point Of Sale Associate, 07/2019 to 10/2019

Kohl’s Corp Chattanooga, TN

●Assisted customers to find appropriate products, answered product questions and provided product solutions.

●Kept check-out areas clean, organized, and well-stocked to maintain attractive store.

●Drove sales and add-on purchases by promoting specific item options to customers.

●Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.

Parking Enforcement Officer, 08/2017 to 04/2018

York College of Pennsylvania York, PA

●Entered and retrieve information pertaining to vehicle registration, identification, and status, using handheld computers.

●Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.

●Wrote warnings and citations for illegally parked vehicles

●Checked and secured building entrances.

●Patrolled the premises regularly to ensure safety of employees and visitors.

●Assisted motorists with such things as flat tires, keys locked in car or battery jump-starts.

Full Set Assembler, 01/2017 to 06/2017

DENTSPLY Sirona Inc. York, PA

●Identify all commodities sold by tooth card identification from US Prosthetics

●Worked at a fast and steady pace to meet production goals

●Create full sets of teeth based on returned incomplete/complete sets.

●Assessed work for errors or compliance issues and made corrections and modifications when necessary.

●Troubleshoot problems with equipment, devices or products.

Chiropractic Assistant, 04/2013 to 09/2014

Dr. John Lacognata, DC Matawan, NJ

●Pleasantly answered phone calls and scheduled appointments for patients for a large chiropractic office.

●Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

●Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.

●Accurately inputted all patient data using Med iSOFT making sure all records were updated.

EDUCATION

Delaware Technical Community College - Dover, DE 2019

Certified Clinical Hemodialysis Technician

Bergen Community College - Paramus, NJ

Associate of Applied Science: /Hotel and Restaurant Management 2003



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