User Experience Business Growth

Timothy Huff

Dallas, Texas ********@******.*** (m) 214-***-**** http://www.timhuffdesigns.com

Summary

User Experience Leader with over 20 years of expertise in developing and executing user-centered design strategies across SaaS and enterprise products. Proven track record of leading cross-functional teams, building comprehensive design systems, and driving business growth through innovative UX approaches. Adept at aligning product roadmaps with business objectives, fostering collaboration between design, product, and engineering teams, and leveraging data-driven insights to optimize user experiences. A proactive and visionary leader, skilled at enhancing user engagement, mentoring teams, and implementing strategic design initiatives that yield measurable results.

Experience

CPO / CXO

Symple / CivicSource Sep 2023 - Present

Developed a scalable design system that standardized UX processes across multiple products, driving a 40% increase in on-time project delivery.

Spearheaded AI-powered innovations, reducing legal due diligence time by 65%, aligning business strategy with product and UX roadmaps.

Drove a 38% improvement in user engagement and a 42% increase in customer satisfaction by implementing a data-driven design approach.

Head of Product and Design

Anywhere Real Estate Aug 2022 - Sep 2023

Directed UX and product design for global B2B, B2C, and franchise platforms, contributing to 27% business growth.

Led the development of an AI-powered video training platform, enhancing agent productivity by 21%, and integrated AI into product strategy, fostering a culture of innovation.

Collaborated cross-functionally with product management and engineering to align UX initiatives, utilizing tools like Google Analytics, Amplitude, and MixPanel to drive user insights.

Head of Design and Innovation

Michaels Companies, Inc. Jun 2020 - Aug 2022

Established and led the design of an omnichannel SaaS platform, reducing IT spending by $15M and expanding the product line by 75%.

Implemented design thinking methodologies, decreasing customer churn by 35% and increasing retention by 15%.

Developed research programs utilizing Qualtrics and UserTesting, integrating user feedback to inform product and UX design decisions.

Head of Innovation Design

Solera Holdings Mar 2016 - Jun 2020

Integrated AR/VR solutions into product lines, contributing to a 22% increase in revenue and reducing project delivery times by 40%.

Led the development of 11 patents, boosting revenue by 31% through innovative product designs.

Established an agile design process, resulting in enhanced team efficiency and faster project execution.

Director of UX

Hewlett-Packard Dec 2013 - Mar 2016

Championed user-centered design processes, reducing design iteration time by 40% and driving a 27% increase in product adoption.

Led cross-functional design thinking workshops, reducing project timelines by 25% and improving client satisfaction by 30%.

Developed brand strategy initiatives that fostered innovation across the UX team, increasing output by 50%.

Director UX

Adobe Systems Jun 2001 - Dec 2013

Developed and led global UX teams of 235+ employees, implementing a comprehensive design system that enhanced product market speed by 22%.

Pioneered user-experience innovations across Adobe's consumer products suite, elevating customer satisfaction and business performance.

Regularly represented Adobe at industry events like Adobe Max and SXSW, sharing expertise in UX research and design leadership.

Product Designer

Autodesk May 1995 - Jun 2001

Drove the design and creation of 3D CAD products (Inventor, 3D Studio Max), contributing $650k in new first-year revenue.

Education

University of Texas B.S., Industrial Design

Mountain View College A.A., Graphic Design

Licenses & Certifications

User-Centered Design - IDEO

Design Thinking - IDEO

Skills

User Experience Strategy

Design Systems Development

Cross-Functional Team Leadership

Product Strategy & Innovation

Agile Methodologies

User-Centered Design

Stakeholder Management

SaaS & Enterprise UX Design

Web & Mobile Platform UX

Figma, Sketch, Adobe Creative Suite, Prototyping Tools

UXPin, Qualtrics, Maze, UserTesting

Google Analytics, Amplitude, MixPanel, Adobe Experience Cloud

AI & AR/VR Integration

Mentorship & Team Development

Honors & Awards

11 patents

15 awards for innovation and design - Recognized for excellence in design and innovation across Adobe, HP, Solera, and Michaels

Leadership Recognition – Praised for leading large, global design teams and driving significant business growth

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