Product Manager Business Analyst

Highlights:

** **** ***** ** ****** practical experience modernizing and automating legacy applications, collaborating with business stakeholders to understand the desired business outcome and guiding ideas into epics and features through the development lifecycle to achieve the desired outcomes.

Act as the Product's Subject Matter Expert, providing input into translating business ideas into solutions.

Manage delivery of customer requirement backlogs at the Feature and Team level to ensure alignment on vision, goals and priorities of the product, and streamline the execution of priorities.

Provide input on functional solution as well as partner with UI/UX team usability studies to bring voice of the customer on a feature to the team

As product manager, worked with product Owners to ensure there is a coordinated approach across all lines of business.

Anticipate issues to eliminate and mitigate risk by facilitating risk assessment with business stakeholders to ensure completion of validation of activities

Some tools utilize: JIRA, Confluence, Version One, Figma, MURAL, MIRO, HPQC-Hewlet Packard Quality Center, Java, J2E, Jazz/CLM, Rational Unified Process (RUP), Business Process Model Notation (BPMN) 2.0, Service Oriented Architecture (SOA), Software Development Life Cycle (SDLC).

Career Experience:

Superlative Technologies (SuprTEK) (Remote) October 2023 to Present Quadrant (Remote) June 2023 to October 2023

Product Owner (Quadrant Contracted to Superlative Technologies)

Product Owner (SuprTek)

Supporting the Mobility Air Forces (MAF) Command and Control (C2) Systems Development & Sustainment (MAFC2SDS) contract with the United States Transportation Command (USTRANSCOM) and the Air Mobility Command (AMC).

Take ownership of products in one or more Lines of Business (LoB)

Customer facing gathering requirements, create Features and provide Analysis of the features to produce Stories for Sprints and Program Increments.

Review the features with management, architects and UI/UX personnel for feasibility, risks, and impediments to other Lines of Business (LoB).

Lead the Development and Test Team throughout the PI mentoring, monitoring, reviewing, Testing and approving the functionality of the stories being developed requirements and features.

Demonstrate the functionality against the requirements to stakeholders

Bryant Technologies (Remote) October 2022 to June 2023

Project Coordinator/Senior Business Analyst (remote/hybrid) – Leading efforts on various features as Product Owner

Utilized extensive experience in Software Analysis in the Development of EPICs, Features, and Stories, to work with the Developers and Testers wearing the many hats of Senior Business Analyst (Product Analyst) / Product Manager/Product Owner, Project Coordinator on Applications for the Federal Reserve Board of Governors to help them in conducting their day-to-day business efficiently.

Collaborate with business stakeholders to understand the desired business outcome and shepherd the features through the development lifecycle to achieve desired results.

Modernized current Federal Reserve Board member commination to do daily business by I identifying and converting features into user stories, driving alignment and documenting user stories with comprehensive requirements and acceptance criteria for development.

Collaborate with team and stakeholder to build and manage delivery team backlog to ensure alignment on vision, goals and priorities of the product, and streamline the execution of priorities.

Softrams, LLC, Woodlawn MD (remote/hybrid) August 2019 – October 2022

Senior Business Analyst-Product Manager/Product Owner-Manager/Lead

Product Manager/Product Owner on the Medicare Electronic Application Request Information System (MEARIS™) program to support Centers for Medicare Services (CMS) automation and processing of the Applications associated with the MEARIS™ program and FDA (Food and Drug Administration).

Reporting directly to Project Management driving analyses to provide informative product decisions.

Identified and created new features to accommodate stakeholder solutions and provide value in the features developed.

Documented "AS IS" and "TO BE" workflows of each application using MURAL and Lucid Chart which I used in presentation to customer

Test and approve products/features, heavily involve in UAT prior to go-live.

Served as Scrum Master as needed, Introduced, trained and mentored Agile Methodologies to co-workers and customer, collaborated with upper management, scrum teams and customer by Zoom, Slack, Teams

Next Gen Federal

Senior Test Supervisor July 2018 - August 2019

Senior Test Supervisor working on the Manual and Test Automated test efforts at Aberdeen Proving Grounds on the Electronic Warfare Planning & Management Tool (EWPMT) software program, supporting the United States Army.

Managed Test Team in the manual and automation creation of System Test Scripts.

Served as Scrum Master in Agile environment testing of Stories, and Tasks to address customer requirements and maintained and populated system feature and story Backlogs producing Scrum Team Burn down charts.

Tracked Customer Requirements creating features and providing analysis

Collaborated with customer and Software developers in Fort Wayne Indian, Alabama, and Morgan Town West Virginia to gather insight on software being developed for current Sprint and release schedules.

Translated requirements to Features, User Stories and Activities serving as the Product Owner of Requirements

Intelliware Systems, Inc

Senior Consultant/Requirements and Test Engineer March 2016 – July 2018

Senior Consultant/Requirements and Test Engineer working on Transportation Security Authorization's (TSA,s) Technology Infrastructure Modernization (TIM) program for Department of Homeland Security (DHS).

Provide leadership, strategic direction, defining and articulating new opportunities and maintaining existing applications by working in close concert with customers, partners, stakeholders on matters related to the system, process and/or product.

Taking on the program management support role in an agile environment gathering, analyzing, developing, documenting, and maintain requirements at the epic, feature and story level through the various backlogs supporting test efforts to evaluate compliance with requirements and functionality.

Create and manage the system and/or product roadmap, prioritize product opportunities, refine and maintain existing features to drive business goals within our internal, external core application and services.

Assist to define system scope and objectives based on both user needs and a basic knowledge of business systems and industry requirement with consideration of business application to both current and future business environment.

Coordinate and facilitate user testing activities by partnering with IT team, business partners, Subject Matter Experts, etc. related to the test environment, Internal, UAT, GAT.

Proven experience in Graphical User Interface (GUI) Testing, Usability Testing, Software Performance Testing, Compatibility Testing, Load Testing, Volume Testing, Stress Testing, Sanity Testing, Smoke Testing, Exploratory Testing, Ad Hoc Testing, Regression Testing.

First Data Corporation

Test Engineer/IT Business Analyst June 2014 – March 2016

Utilized his experience on this position as a Test Engineer/IT Business Analyst providing Business Requirements and Testing of payment solutions software for financial institutions and merchants in accordance to compliance documents. Duties and accomplishments include:

Read through SOW, and talk with compliance department to gather requirements of changes to project.

Create use cases, scenarios, from requirements.

Perform / Track / Maintain Change Release for requirements

Perform Q/A regression testing for code releases

Proofread software Development Design Documents (DDDs) from developers to verify and validate that the requirements were being address before coding.

Collaborate with developers and other Q/A team members on improving the regression/testing process

Work and communicate with developers & engineers with Unit testing of requirements

Maintain multiple test regions with multiple versions through configuration management

Create xml end to end scenario transaction test cases and procedures

Write up CR's (change request) identifying issues in code

Clearance:

Public Trust Clearance (Currently Active)

Education/Certifications:

UNIVERSITY OF MARYLAND BALTIMORE COUNTY (UMBC) - 100 Hilltop Circle, Catonsville, Maryland 21250

September 1982 - June 1989

Bachelor of Science Degree, Computer Science, Bachelor, Graduated 1989.

Additional Professional Training, Courses, Licenses and Certifications

March 2023-SAFe 5.0 Product Owner-Product Manager PM/PO Certification

February 2022 SAFe 5.0 Product Manager/Product Owner, PM/PO Certification

January 2021 Certified Scrum Master, CSM Certification

June 2019 SAFe 4.0 Agilest Cert

May 2017 SAFe 4.0 Agilest, SAFe 4.0 SA Certification

June 2017 PMP Certification Training

October 2009 Certified Scrum Master, CSM Certification Training

Additional Career Experience

Mantech International Corporation-Senior Test Engineer/IT Business Analyst

October 2012 – February 2013

Minerva Engineering-Prin. Software Systems Engineer/Test Engineer/IT Business Analyst

October 2010 -April 2012

General Dynamics-Proposal BOE/LOE Cost Volume coordinator / Test Director

March 2009 - October 2010

New Gen Technologies-Senior System Test Engineer / IT Business Analyst

August 2008 - March 2009

SAIC IISBU-Senior Test Engineer / IT Business Analyst

August 2007 - July 2008

Snell Enterprises Inc.-IT Business Analyst Requirements Manager &Senior Test Engineer

November 2006-July 2007

Booz Allen Hamilton-Embedded Software Senior Test Engineer

August 2005 - October 2006

Raytheon-Senior Test Engineer II / Junior Business Analyst

July 2004 - August 2005

Northrop Grumman (NG)-Senior Test & Evaluation Engineer / Business Analyst

March 2004 - July 2004

Department of Budget & Management-Computer Network Specialist Supervisor

August 1994 - July 1997

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