Administrative Assistant Data Entry

HARRIET BROWN

**************@*****.*** 520-***-**** Sahuarita, AZ 85629

PROFESSIONAL SUMMARY

Enthusiastic and professional. Experienced administrative assistant with training in a wide range of office administrative task. Able to work under pressure collaborate with a team. Successful record of fielding phone calls, providing information to personnel, and patients, and acting as a liaison between departments. Thorough knowledge of policies, and procedures. Excellent communication, and people skills.

SKILLS

•Effectively use leading business software, including Word Processing, Spreadsheets, Power Point, and Adobe to create business documents

•Generate, maintain, and retrieve manual, and electronic records

•Executes office procedures, such as mail processing, reception, email communication, calendaring, maintaining office equipment, task management, and meeting participation

•Appointment scheduling

•Inter-office communications

•Use interpersonal communications in the workplace.

• Meeting support of SUSPENSE data tracking

•Multi-line phone systems

•Data entry

•Organize meetings

•Make Travel arrangements

WORK HISTORY

Mar 2018 - Current

Secretary (OA)

Southern Arizona VA Health Care System - Tucson, Arizona

• Organize and update schedules for Chief, and AO of department

•Responded to emails and other correspondence to facilitate communication and enhance business processes

•Provided clerical support to over 50 company employees by copying, faxing and filing documents

•Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements

•Efficiently coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation

•Resolved care line issues quickly by using kindness and understanding, effectively reducing customer complaints

•Developed correspondence letters, memos and emails

•Wrote and proofread error-free letters, memoranda and other business correspondence

•Answered incoming calls, processed requests and relayed messages to appropriate personnel

•Created and updated physical records and digital files to maintain current, accurate and compliant documentation

•Maintained current spreadsheets for tracking and

May 2016 - Mar 2018

Housekeeper

Southern Arizona, VA Health Care System - Tucson, Arizona

Sep 2010 - May 2016

Nutrition and Food Service Coatesville VA Hospital - Coatesville, PA

analysis of office data such as Proficiency due dates and Actions that were due a specific time

•Handled daily scheduling tasks and provided administrative support for SCL department

•Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands

•Effectively interacted with Assistant Chief of Surgery and AO in monthly meetings, took in-depth notes and disseminated minutes to all attendees

•Removed wastepaper and other trash from premises to designated area

•Verified that all storage areas and carts were clean and organized

•Disposed of trash and recyclables each day to avoid waste buildup

•Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency

•Dusted picture frames and wall hangings with cloth

•Stripped and refinished hard surface floors to maintain quality condition and appearance

•Cleaned walls, windows, shades and curtains

•Serviced bathrooms, including cleaning, sanitizing and supply replenishment

•Engaged with guests on room requirements and amenities to promote overall satisfaction

•Cleaned and changed bedspreads, blankets and mattresses

•Spot cleaned walls, carpets and light fixtures

•Polished all metal hardware fixtures

•Accepted accountability for all assigned building keys, master keys and access cards

•Transported cleaning products and equipment to and from utility rooms

•Swept and washed all hard surface floors

•Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment

•Oversaw food preparation and monitored safety protocols

•Took meal trays to over 100 patients and checked for satisfaction with dietary requirements

•Collaborated with nutritionist to develop diet plans addressing individual patient conditions, including diabetes and food allergies

EDUCATION

Certificate of Completion

Health & Wellness Coaching COP: Powerful Questions

TMS Course-1 Learning Hour

January 28, 2021

Certificate of Attendance

Copeland Center for Wellness and Recover/Doors to WELLBEING

Wrap: An Approach to Person-Led Crisis and Post Crisis Planning

60-minute Peer Specialist Webinar

January 12, 2021

High School Diploma 1981

Asbury Park High School Asbury Park, NJ

Contact this candidate