Objective
A dedicated and focused coordinator/manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. I am fully adept at managing multiple projects with ease using expert time management methods. A very energetic role player with 9+ years of experience in a high-level executive support role.
Experience
Telecare Corporation, (Sr. Facilities Manager) July 11, 2022 - Present
Demonstrated the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders
Participated in the process of improving existing facilities policies and practices
A good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promoted group morale
Worked externally and inter-departmentally to foster a professional relationship and ensure delivery of products.Travel between multiple locations (approximately 10%) Coordinates and performs construction and related project management activities, acts as owner's representative, ensures regulatory code compliance, performed cost estimating, budget development and expenditure monitoring.
Developed standardized furniture and equipment specifications, identifies vendors, and negotiates favorable pricing. As a member of Telecare's consulting team to external agencies, acted as physical plant and regulatory code expert
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
Autodesk SF, (Facilities Coordinator III Oct 27, 2017 – April 8, 2022
Maintain a high level of collaboration and coordination with other managers within facilities including Meetings & Events, Engineering services and AV support. Manage BIM 360 Ops ticket queue for all incoming tickets, determining the nature of the problem(s) and assign the request to internal staff for completion. Develop and maintain great working relationships with landlord and property management representatives and external service vendors. Demonstrate a keen knowledge of building management’s policies and procedures. Manage building vendors, janitors, and maintenance staff. Provide oversight and support to customer functions and events as needed. Talk regularly with department managers and executive admins to understand needs and act to resolve issues that may arise. Ensure performance of facilities maintenance inspections of public and common areas, by making sure “walk-throughs” are done, and there is compliance with local health and safety regulations. Model company safety policies and participate in Emergency Response Team efforts. Act as Incident Commander. Responsible for communicating to site occupants regarding facilities issues, news, and/or updates. Develop and maintain standards and processes in support of facilities
Equinox Fitness Club (Facilities Maintenance Manager) Feb 28, 2017 – Aug 20, 2017
Contribute to and consistently apply Equinox policies and procedures. Hire, train, supervise, coach and evaluate maintenance staff and develop employees with potential Supervisor capabilities. Conduct performance evaluations on an annual date. Perform 30, 60, 90-day review on all new hires. Complete daily cleanliness inspections and walkthroughs. Inventory checklist daily to ensure proper levels of stock without going over budget. Manage staff and supply budgets weekly. Oversee all deliveries as well as handle all vendor contact relations. Maintain high visibility during peak hours with award winning customer service. Perform all other projects and responsibilities as required.
Castlight Health (Facilities Coordinator) Aug 8, 2016 – Nov 18, 2016
Duties include daily walk-through and setups of conference rooms and all-hand meeting areas. Monitoring Jira ticketing system and Outlook emails for up to the minute staff issue and then forwarding building related issues to onsite engineers for ticket system. Desk and ego assessments for existing and new employees as needed. On and off boarding staff detail. Badge creation and new hire staff integration in the company system. In direct charge of all catering, during and after business hours.
Novitex (Facilities Coordinator) Nov 1, 2013 – Jun 10, 2016
Responsible for daily catering needs for high profile clients and other office visits at request. Planned meeting and prepared conference rooms. Served as central point of contact for all outside vendors needing to gain access to the building, facilitated working relationships with co-tenants and building management. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations. Properly routed agreements, contracts and invoices through the signature process. Managed daily office operations and maintenance of equipment.
PricewaterhouseCoopers (PwC) (Facilities Coordinator) Mar 21, 2011 – Oct 31, 2013
Collaborated with cross-functional teams to draft project schedules and plans, Updated and managed several projects databases. Supervised material flow, storage and kept accurate stock records and schedules. Lead on and off-site customer support across multiple time zones. Responsible for catering project group events, large or small company meetings and parties while maintaining budget guidelines.
Metro Transportation Commission (MTC) (Guest Services Coordinator) Jan 31, 2010 – Aug 2, 2010
Responsibilities included logistical processing of customer orders, coordination with vendors, sales
staff, customer services / billing representatives. Arranged shipments of business and personal items
as requested by staff. Work with internal and external parties to organize the various components
needed to initiate, run and conclude major projects. Coordinate schedules and activities, placing
orders for supplies and services, and tracking progress and results.
Cost Plus, Inc (Asst. Facilities Manager) Mar 15, 2006 – Dec 22, 2009
Staff management and basic accounting duties. Developed and Implemented process for new product
roll-out and in store marketing strategies. Selected and assigned staff, ensuring equal employment
opportunity in hiring and promotion. Coordinate activities by scheduling work assignments setting
priorities and evaluating employee performance. Identified staff development and training needs and
ensured training is obtained. Oversight of daily operations and managed all facility maintenance,
office rearrangements and emergency response teams
Education
McClymonds High School 1991-95
OSHA
HVAC Systems and Building Maintenance Coursework 2015-Present
Skill
Excel Spreadsheets Self Starter
Microsoft office Strong Interpersonal Skills
QuickBooks Dedicated Team Player
MS Office Suite Knowledge Professional and Organized
Pivot Results Oriented