Customer Service Representative
Resume:
Bennie C Jones
*** ***** ******* ******, *******,Fl 32805
************@*****.***
{ Supervisor with over 13 years of experience demonstrating strong leadership and team-work
in the customer service industry. Proven track record of exceeding expectations and consistently
meeting deadlines. My expertise was adapting and guiding my team to achieve high performance and operational excellence}
(1)Dailys (Shell Gas Station)
Jacksonville, FL
Cashier / Customer service representative
2006-2009
- Issue receipts, refunds, credits, or change due to customers.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Greet customers entering establishments.
- Stock shelves, and mark prices on shelves and items.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change .
(2)Team Staffing Services
Orlando, Fl
Associate
2009-2012
-Helped out at the Amway Arena for upcoming Basketball games, hockey games etc.
-Also helped set up concession stands throughout the Arena.
(3)Orlando Longwood Auto Auction
Front Gate Supervisor
2012 - 2024
-Demonstrate a strong desire to learn quickly and work diligently, consistently meeting deadlines and exceeding expectations.
-Supervised 14 employees at the Front Gate of our Lot.
-Made great relationships with our customers/Car Dealers and provided them with great service.
-Registered Vehicles in and out.
-Took care of Auto Dealers needs wether it was to insure that last minute vehicles get registered for our weekly sale and even help dealers transport vehicles back to our lot.
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
- Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
First Coast Academy High School
High School Diploma
Jacksonville, FL
1999-2003
3.8 GPA
2 extra courses Job Readiness, Work Force.
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