Business Operations Development

CON O'MAHONEY

Southern Pines, NC ***** 910-***-**** *************@*****.***

Motivated business professional bringing 30 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Business Administration

Business Planning

Staff Management

Client Service

Business Development

Customer Relations

Operations Management

Design Coordination

Operational Efficiency and Safety

Operational Analysis

Team Oversight

Food and beverage preparation

Operations and procedural knowledge

Business operations understanding

Owner/Manager of Operations, 03/2009 - 03/2023

O'Mahoney LLC, The Bell Tree Tavern – Southern Pines, NC Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions. Trained and motivated 40 employees to perform daily business functions. Enhanced operational efficiency and productivity by managing budgets, accounts and costs for multimillion dollar operation.

Reconciled daily sales, returns and financial reports in QuickBooks. Maintained up-to-date administrative records to monitor operational conditions. Assessed supplier quality to maintain tight cost control. Created largest and most comprehensive Bourbon and whiskey selection in Southeast North Carolina.

Owner/Food and Beverage Operations Manager, 02/2010 - 02/2013 Irish Cuban LLC, The Longleaf Golf Club – Pinehurst, NC Managed day-to-day business operations.

Worked with club membership of 150 as well as golf operation to fulfill their requests, needs, and banquet events schedules.

Created menus and business hours that were member and guest friendly in cooperation with membership and golf operations.

Enhanced dining facility and upgraded wine and spirits selection to accompany both daily guest and membership.

Managed all budgets, accounts, billing and costs for operational efficiency. Hired and trained team of 20 to be efficient and responsive to multi-functional business. General Manager of Operations, 01/2004 - 02/2009

The JFR Barn – Southern Pines, NC

Trained staff to support smooth operation of dining room, wine room, and banquet space. Drove year-over-year business growth while leading operations, strategic vision and long-range planning.

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Improved productivity while reducing staffing and operational costs by 25%. Introduced point of sales system to allow efficient service, track sales and costs, and control inventory.

Increased sales over 4-year period by 200% while maintaining labor and product cost. Created award winning wine list with top 10 rating in North Carolina. Oversaw renovations to bar, dining room, banquet space, and creation of separate wine room. Worked with corporations and sponsors for private functions for 2005 US Open golf tournament. Territory Sales Representative, 08/2000 - 02/2004

Healy Wholesale – Moore County, North Carolina

Increased sales by offering consultation on products and applying customer service techniques. Maintained relationships with established accounts and retailers by calling on and engaging in person.

Achieved monthly sales goals by promoting product benefits and enrolling new clients. Introduced brands like "Red Bull" and "Yuengling" to Southeast region of North Carolina. Responsible for creating wine and beer menus to go along with current menu offering's for over 40 on premise accounts.

Built relationships with customers and community to promote long term business growth. Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base. Manager/General Manager/Maitre D', 12/1998 - 08/2000 Pinehurst Inc. The Holly Inn, Mulligans Grill – Pinehurst, NC Assisted in opening 20 Million dollar hotel.

Oversee operations of the"5 Star" 1895 dining room. Staffing, Scheduling, and payroll for 40 employees and 3 dining operations. Prepared and implemented annual labor and financial forecasts. Implemented policies and procedures based on organizational philosophies and structure. Managed budget implementations, employee reviews, training, schedules and contract negotiations.

Managed off site casual theme multi-million dollar restaurant operation with 32 employees. Oversaw food and beverage operations for 1999 U.S. Open golf tournament. Bachelor of Arts: History, 05/1993

Belmont Abbey College - Belmont, NC

Senior Class President.

Phi Kappa Theta.

Student Government Vice-President.

Awards and Honors Committee.

Varsity Baseball and Tennis.

EDUCATION

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