Customer Service Employee Relations

Casey Fritzsching

Cell: 941-***-**** **********@*****.*** Ellenton, FL 34222

SUMMARY

Results-oriented professional bartender with over 20 years in restaurant and hospitality operations. Enthusiastic, hard working, accomplished, including restaurant management, Excellent customer service driven, and relationship building. A highly creative thinker with an unflinching ability to execute under pressure. Totally hands on, skilled in leadership roles, well rounded wine knowledge, and experienced food & beverage background.

HIGHLIGHTS

Revenue generation

Employee relations

Training & Mentoring

Guest satisfaction

Resourceful problem solver

Extensive food and wine knowledge

Scheduling, cash handling, inventory controls

EXPERIENCE

Las Animas Grill

Trinidad, CO

May 2018-2020

Bar Manager/Server

Start up concept, assisted with the remodel. Cafe and bar. Created drink lists, menus and events. Currant American Brasserie/Hotel Sofia

San Diego, CA May 2013 to 2018

Manager

Busy downtown courthouse clientele lunchtime and after work happy hours. Designed first & ongoing Absinthe tastings, an old time favorite liquor that Vincent Van Gogh loved! Created craft cocktail menus, wine lists. Inventory weekly audits. Served food at the bar-lounge area. Closing duties. Downtown Johny Browns

San Diego, CA

March 2012 to 2013

Bartender/Server

High volume restaurant bar near downtown theaters, catered to theatergoers. Craft cocktails, local brewery events. Installed a glycol chiller system with 35 taps. The Crabcatcher Restaurant

La Jolla, CA

November 2009 to February 2012

Bartender

High volume bar in the famed LaJolla seaside. Created innovative craft cocktails, made food recommendations, maintained a clean bar, followed all State regulations. Inventory controls. Decision maker on all new liquor sales

REFERENCES:

Lindsay Sudul Restaurant GM 619-***-****

Chef Walter Manikowski 858-***-****

Garrett Liebars Exec Chef 415-***-****

Contact this candidate