Christina Jensen
***********@*****.*** 702-***-**** North Las Vegas, NV
SUMMARY
Seasoned professional with 17 years of diverse customer-focused experience, including event coordination and hospitality relations. Proven expertise in creating memorable customer experiences, managing operations, and executing social media strategies. Seeking a Remote Customer Service role to leverage a strong background in client relations and operational management.
WORK EXPERIENCE
Self Employed North Las Vegas, NV
Certified Notary Signing Agent Aug 2019 - Present
• Facilitate the accurate execution of loan-related documents, including applications, refinances, property purchases, HELOCs, and reverse mortgages.
• Coordinate client meetings to witness document signings, ensuring convenience and compliance with scheduling requirements.
• Administer oaths and notarize legal documents in strict accordance with Nevada state regulations. Wish Inc./Product Hollywood/Modern Luxury Magazine Las Vegas, NV Event Coordinator Nov 2016 - Present
• Coordinate diverse client events, ensuring alignment with individual visions and budget constraints.
• Assist with the organization and execution of celebrity gifting suites at high-profile events.
• Facilitate the promotion of client products and services, enhancing brand awareness through celebrity endorsements.
Museum of Illusions Las Vegas, NV
Illusion Expert Supervisor Aug 2023 - Jul 2024
• Managed a team of Illusion Experts, ensuring high standards of customer service and engaging guest experiences.
• Maintained exhibit integrity, ensuring seamless operation and visitor satisfaction.
• Handled ticketing and retail management, contributing to the facility's operational efficiency. Clark County Parks and Recreation Las Vegas, NV
Preschool Teacher Aug 2023 - May 2024
• Developed and implemented an early childhood curriculum, enhancing learning through diverse educational techniques for children aged 3-4.
• Fostered foundational skills in young learners by employing a range of instructional methods to engage and educate effectively.
• Maintained an organized learning environment with clear schedules and routines, contributing to the structured development of preschoolers.
WhereTraveler Magazine Las Vegas, NV
Hospitality Relations, Circulation, Events Manager Nov 2018 - Mar 2020
• Managed the distribution strategy for a high-volume travel publication, ensuring timely and efficient delivery of 400,000 magazines monthly.
• Coordinated and executed industry events, facilitating relationships and partnerships between advertisers and key players in the hospitality sector.
Your Concierge Connection Las Vegas, NV
Director of Operations Sep 2014 - Nov 2017
• Directed comprehensive training programs and recruitment processes, ensuring a well-prepared launch team of over 80 ambassadors.
• Oversaw key accounts and enhanced operational procedures, contributing to the seamless execution of client programs and promotions.
• Facilitated cross-functional team communications by participating in staff and operational meetings, in addition to providing executive support.
Corporate Concierge Services/Fashion Show Mall Las Vegas, NV Concierge Manager/Social Media Coordinator Oct 2008 - Sep 2014
• Led a team in guest services operations, ensuring top-tier service delivery and efficiency.
• Developed and implemented social media strategies, enhancing brand presence across multiple platforms including Facebook, Twitter, and Instagram.
• Contributed to marketing projects and successfully managed a gift card sales program, generating significant revenue.
Excalibur Hotel and Casino Las Vegas, NV
Pool/Spa Manager Mar 2007 - Oct 2008
• Enhanced revenue streams for food, beverage, and spa services through the introduction of effective marketing strategies.
• Managed a team of 100 employees, focusing on exceptional guest service while maintaining strict compliance with safety and sanitation regulations.
EDUCATION
UNLV
General Studies/Biochemistry, General Studies/Biochemistry Las Vegas, NV
2006
Liberty High School
Honors Diploma, General Studies
Henderson, NV
2004
UoPeople
In Progress, Business Administration
Work at Home
2015
CERTIFICATIONS
First Aid Certification
Food Handler Certification
Certified Notary Public
SKILLS
Management • Marketing • Recruiting • Leadership • Human Resources • Budgeting • Event Planning • Training • Computer • Social Media • Content Development • Organizational • Communication • Interpersonal • Sales • Project Management • Team Management • Digital Marketing • Strategic Planning • Profit & Loss • Branding • Google Analytics • Events Management • Social Media Management • Process Improvement • Content Creation