Community Outreach

Wanda Love

New Albany, MS ***** 662-***-**** ********@*****.***

Professional Summary

Detail-oriented professional experienced in accounting and expertise in Application Software. People-oriented and committed to financial modernization, accurate recordkeeping and close management of financial statements and related documentation. Strong attention to detail with methodical approach to keeping accurate records. Expertise

Accounts Payable

Data Entry and 10-Key

Record Reconciliation

Financial Recordkeeping

QuickBooks

Customer Relations

Account Management

Financial Planning

Handling Confidential Materials

General Ledger Management

Professional Experience

LEASING CONSULTANT 10/2021 - 11/2022

Envolve Community Management - Memphis, TN

Checked rental eligibility by following company's verification process. Conducted background checks on applicants.

Detailed application requirements and answered questions from prospective tenants. Received rent payments and tracked transactions in accounting software. Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.

Used conflict resolution skills to quickly resolve issues among residents. Marketed property to prospective tenants by giving tours and pointing out key features. Tracked leads using CRM software and followed up with interested parties. FRONT DESK CLERK/INSURANCE BILLING CLERK 06/2017 - 10/2020 Northeast MS Healthcare - Byhalia, MS

Greeted incoming guests warmly, issued room keys and shared information on policies and amenities. Collected payments, processed receipts, and informed policyholders of outstanding balances. Collaborated with fellow team members to manage large volume of claims. Assisted new policyholders with processing claims. Checked documentation for appropriate coding, catching errors and making revisions. Handled billing related activities focused on medical specialties. Maintained clean and presentable reception area to maintain professional business reputation. Investigated and independently resolved customer complaints to boost satisfaction. Developed strong professional rapport with vendors and clients. ACCOUNTS PAYABLE CLERK 05/2017 - 11/2017

Alliance HealthCare Services - Holly Springs, MS

Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.

Interfaced and responded to inquiries to correct accounts payable discrepancies. Problem-solved accounts payable questions on behalf of internal team members, management, and vendors. Handled high-volume invoice processing with minimal supervision. Kept detailed records of accounts payable by creating reports and updating vendor balance sheets. Reconciled monthly statements and transactions to keep records accurate and current. TOWN ALDERMAN 07/2010 - 07/2017

Town of Potts Camp - Potts Camp, MS

Prepared and maintained township accounting documents and records, entered financial transactions into database, reconciled transactions promptly and administered billing and invoices. Prepared reports, correspondence, executive summaries, agenda and agenda packet materials and processed mail and routed correspondence to correct office or department. Typed and proofread correspondence distributed and filed official forms and scheduled appointments. Supported municipal operations by processing financial transactions, reconciling vendor invoices, delivering on-call clerical support, to district offices, and assisting with month-end accounting. Recorded meeting minutes for distribution to officials and staff members. Issued public notification of official activities or meetings to public. Education and Training

Concorde Career College - Southaven Medical Assistant Certification 04/2016

Rust College - Holly Springs, MS Bachelor of Science Business Administration, 04/2004

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